Had an issue with my room (AC was not working). It was during a heat wave in Montreal, and the hotel didnt want to change the room, fix the AC or issue a partial refund.
I guess it is a decent hotel but careful if there is some issue with your room, they might not help you fix the situation
真實旅客
5 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 5 日
Not worth the money.
The location of the hotel is convenient. However, the service is not there. They don’t clean the room or refill any supplies nor did they change towels. All these services I was told needed to be requested. I asked for a shower cap and the staff said he never heard of such a thing! The shower space is very small.
Jenny
Jenny (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 4 日
Totally fine!
The hotel was in a great location with a convenience store attached which was awesome after a long day. The reviews seemed pretty mixed so I was a bit worried about staying here but overall it was totally fine! There were a few things like only having two towels and two coffee pods in a room with 2 queen beds was a bit weird. We had housekeeping come by once during our 4 night stay which was fine with us. Room was clean and beds were comfortable. Our first night the room was pretty hot at night and it seemed our AC was off but the other three nights were fine and the AC seemed to work. We think maybe the hotel turns off the central AC if the weather isn't too hot (it was 23C outside the night our AC didn't work). Overall it was a fine stay and the price was good! Based on the reviews maybe the hotel is a bit inconsistent room by room we were on the 12th floor.
Gwyneth
Gwyneth (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 4 日
The reception staff at the time of check in was rude and did not answer the questions asked. The pictures are better than the actual property.
Very basic property not worth the price charged
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Anastasiya
Anastasiya (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 1 日
Kim
Kim (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 31 日
Rooms were not cleaned even upon request
Our room was not cleaned at all for the 4 night stay. We were not told at check in we had to request it. On the 2nd night we did request it for the next day, but it was still not cleaned. We had to take out our own bins to the street bins outside. Reception staff were not very helpful.
Andrew
Andrew (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 30 日
Deadly hot temperature inside of room
Check in process was smooth and nice. Room condition seems like clean and looks good. But, the problem was too hot inside of room. My son called the reception center and asked some help to resolve this deadly hot condition problem for couple of times, but we couldn't get any propoer solution and reaction from hotel side. Really disappointed at this hotel reaction. I will not recommend this hotel to my friends and family.
Yun Sung
Yun Sung (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 30 日
East Coast Layover
Stayed here 13yrs ago and things have changed. The main issue was parking and not being allowed to keep the room key for a "Souvenir". The restaurant was nice and so was the comedy show. Close to old Montreal
Derrick
Derrick (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 29 日
Celine
Celine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Place to be if you’re going to a concert .
Are you seeing a show at MTelus or Club Soda? Yeah this place is great for the value
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 28 日
Ron
Ron (6 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 27 日
Nora
Nora (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
Location, location, location
The location is excellent, downtown near Chinatown. As platinum plus members, we were supposed to get comped for our parking which we did not but the valet helped us find street parking for our 9 ft. tall van. We did get an upgrade to a room with a view. The bathroom was well lit, but lighting elsewhere was very dim, more decorative than functional. The dark grey walls and furniture make it darker. There were sufficient outlets, a coffee maker and a fridge. No microwave. Allô mon coco is an excellent breakfast cafe nearby.
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 24 日
Tyler
Tyler (5 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 23 日
Nelson
Nelson (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 22 日
Great place good Price
Room was great and good size
Junior
Junior (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 21 日
Hotel is located right across from China Town
Ryan
Ryan (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 17 日
Stéphane
Stéphane (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 17 日
cool area
I always loved staying here but service was less attentive and rooms weathered
Mario
Mario (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 17 日
Stella
Stella (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 14 日
It was okay
It was okay. Not dirty, shower pressure was terrible tough. Place had a moldy smell