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iStay Hotel Ciudad Juarez

3.5 star property
Central Ciudad Juárez hotel with indoor pool, connected to a shopping center

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Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served - iStay Hotel Ciudad Juarez (Ciudad Juárez)
Indoor pool - iStay Hotel Ciudad Juarez (Ciudad Juárez)
Lobby - iStay Hotel Ciudad Juarez (Ciudad Juárez)
Standard Room | In-room safe, desk, soundproofing, iron/ironing board - iStay Hotel Ciudad Juarez (Ciudad Juárez)
Daily buffet breakfast (MXN 150 per person) - iStay Hotel Ciudad Juarez (Ciudad Juárez)
Step into iStay Hotel Ciudad Juarez, a vibrant retreat in the heart of Ciudad Juarez. Indulge in on-site shopping, unwind with a spa treatment or cocktail at the bar, and stay connected with free WiFi. With an indoor pool and gym to keep you active, this hotel offers convenience and relaxation.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Babysitting
  • Conference center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting services
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
$74 nightly
The total price is $82
Jan 14 - Jan 15, 2026
Total with taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(42 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Hair dryer
Cable channels
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(32 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Hair dryer
Cable channels
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Hair dryer
Cable channels
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

7.4 out of 10
Good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Hair dryer
Cable channels
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby sitting area
Krystal Urban Ciudad Juárez by US Consulate
  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,967 reviews
$85 nightly
The price is $95
Jan 21 - Jan 22, 2026
Total with taxes and fees
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About the neighborhood

Map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310

What's nearby

  • Hospital de la Mujer - 2 min walk - 0.2 km
  • Plaza de las Americas - 3 min walk - 0.3 km
  • Ciudad Juárez Art Museum - 9 min walk - 0.8 km
  • Paso del Norte Cultural Center - 12 min walk - 1.0 km
  • Estadio 20 de Noviembre - 12 min walk - 1.1 km

Getting around

  • Ciudad Juarez Intl. Airport (CJS) - 24 min drive
  • El Paso International Airport (ELP) - 25 min drive
  • El Paso Union Depot - 18 min drive

Restaurants

  • ‪Sanborns Ciudad Juárez - ‬2 min walk
  • ‪Crisostomo - ‬5 min walk
  • ‪Cafe Veracruzano - ‬10 min walk
  • ‪Fiesta Inn - ‬2 min walk
  • ‪Corralito - ‬4 min walk

About this property

iStay Hotel Ciudad Juarez

When you stay at iStay Hotel Ciudad Juarez, you'll be within a 10-minute drive of Paso del Norte International Bridge and American Consulate. Guests can take a dip in the indoor pool or grab a bite to eat at Restaurante la Pergola, which serves breakfast. Also, Sun Bowl Stadium and Fort Bliss are within a short drive. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 146 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Babysitting services

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Conference center

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 40-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurante la Pergola - This restaurant serves breakfast only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: MXN 25 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 100 for children

Renovations and closures

The following facilities or services will be unavailable from December 9 2025 to January 20 2026 (dates subject to change):
  • Swimming pool

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Does iStay Hotel Ciudad Juarez offer free cancellation for a full refund?

Yes, iStay Hotel Ciudad Juarez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at iStay Hotel Ciudad Juarez?

Yes, there's an indoor pool. The pool will be unavailable from December 9 2025 to January 20 2026 (dates subject to change).

Are pets allowed at iStay Hotel Ciudad Juarez?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at iStay Hotel Ciudad Juarez?

Yes, there's free self parking.

What are the check-in and check-out times at iStay Hotel Ciudad Juarez?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is 1 PM.

Is there an onsite casino at iStay Hotel Ciudad Juarez?

No, this hotel doesn't have a casino, but Emotion Casino (8-min walk) and Sunland Park Racetrack and Casino (14-min drive) are both nearby.

What is there to do at iStay Hotel Ciudad Juarez and nearby?

IStay Hotel Ciudad Juarez has an indoor pool and a fitness center.

Are there restaurants at or near iStay Hotel Ciudad Juarez?

Yes, there's an onsite restaurant, Restaurante la Pergola.

What's the area around iStay Hotel Ciudad Juarez like?

IStay Hotel Ciudad Juarez is in Zona Pronaf, a short 17-minute walk from Paso del Norte Cultural Center and 3 minutes' walk from Hospital de la Mujer.

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Reviews

iStay Hotel Ciudad Juarez Reviews

8.8

Excellent

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as delicious, complete, and excellent with a wide variety of options. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Food
Location
Bathroom
Upgrade
Bed
Air conditioning
Booking

Reviews

10/10 Exceptional

Excellent place. Breakfast is awesome
Amanda, 1-night trip

10/10 Exceptional

The place was amazing, hotel staff was friendly. Will stay there again.
Surruge, 2-night trip

8/10 Very good

Amenities,breakfast was good
Lalo, 2-night trip

10/10 Exceptional

Housekeeping Paola does an amazing job, front desk staff super friendly, great place this was my 5th time at this hotel
Luisa, 2-night trip

10/10 Exceptional

Loved the staff fantastic place
Saul, 1-night trip

10/10 Exceptional

I’ve stayed here several times & I feel comfortable & enjoy the stay every time.
Selene, 2-night trip

8/10 Very good

Staff was very welcoming and professional. Room was clean and AC worked correctly.
Miguel, 1-night trip

10/10 Exceptional

Great staff excellent service
Armando, 2-night trip

8/10 Very good

Location was good.
Margarita, 1-night trip

10/10 Exceptional

Great location service clean. Needs new curtains and some renovating but it's nice and comfortable
Victor, 1-night trip

10/10 Exceptional

Excellent customer service
Esmeralda, 3-night trip

10/10 Exceptional

Staff was average. Hotel was very comfortable. We had everything close by. Hotel breakfast was very good. We only struggled getting someone to clean and restock our room with towels and toilet paper.
Belem, 2-night trip

10/10 Exceptional

Room was very clean. Delicious and complete breakfast. Excellent customer service. We will come back next yesr.
Maria, 3-night trip

10/10 Exceptional

Beautiful. Clean and delicious breakfast
Irene, 2-night trip

10/10 Exceptional

Everithig is nice and comfortable
Jesus, 1-night trip

10/10 Exceptional

Every time we stay here it’s amazing quiet and super comfortable. 10/10
April, 1-night trip

10/10 Exceptional

Was good just new more friendly and more services
Enrique, 1-night trip

10/10 Exceptional

Pleasant experience

This hotel exuded a warm and inviting ambiance, with its staff exhibiting both friendliness and professionalism. The breakfast buffet offered a delightful array of Mexican cuisine, showcasing the hotel’s culinary expertise. The hotel’s architecture was remarkably authentic, evoking the classic Mexican films of the golden era, such as those starring Pedro Infante and Jorge Negrete.
Martha, 2-night trip

8/10 Very good

Serg

The service was good. The room was clean and it was comfortable. The ice machine in our floor was broken and the tv’s remote control had low batteries.
Sergio, 1-night trip

10/10 Exceptional

Great hotel

I like where the hotel is located in the city. It's near some hospitals and there are lots of restaurants nearby. There's also a mall and a Walmart nearby. I like to walk so it's pretty walkable. There is also a bus line near the hotel. The hotel itself was clean and they offer a breakfast buffet for $150 pesos. I ate there one morning. They had pancakes, eggs, fruits, yogurt, chilaquiles rojo y Verde, and potatoes (extremely spicy). They had coffee, milk, and orange juice to drink. There is an indoor pool. I didn't get to use it but I saw others swimming in it. The room was spacious. I got a room with a king sized bed. It was comfortable.
Jesus, 2-night trip

10/10 Exceptional

Great hotel
Jorge, 1-night trip

10/10 Exceptional

I love this hotel
Amanda, 1-night trip

10/10 Exceptional

Great hotel as always
Gilberto, 1-night trip

8/10 Very good

Good location
jose, 3-night trip

10/10 Exceptional

Overall good hotel for our short stay.
Johanna, 1-night trip