When you stay at Holiday Inn Express Newcastle Gateshead, you'll be within a 10-minute drive of St. James' Park and Quayside. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. The helpful staff and breakfast get good marks from fellow travellers.
Languages
English
At a glance
Hotel size
134 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast
Restaurant
Bar/lounge
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's menu
Working away
Meeting room
Services
24-hour front desk
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Room amenities
Be entertained
32-inch flat-screen TV
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
Great Room louge – This lobby lounge specialises in international cuisine and serves dinner and light fare. A children's menu is available.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Express Newcastle Gateshead
Holiday Inn Express Newcastle Metro Centre
Holiday Inn Express Newcastle Gateshead Hotel
Holiday Inn Express Newcastle Metro Centre an IHG Hotel
Holiday Inn Express Newcastle Gateshead Newcastle-upon-Tyne
Frequently asked questions
Does Holiday Inn Express Newcastle Gateshead offer free cancellation for a full refund?
Yes, Holiday Inn Express Newcastle Gateshead does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Express Newcastle Gateshead?
Yes, pets are welcome. There's a charge of GBP 25 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express Newcastle Gateshead?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Holiday Inn Express Newcastle Gateshead?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
Is there an on-site casino at Holiday Inn Express Newcastle Gateshead?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (6-min drive) is nearby.
What is there to do at Holiday Inn Express Newcastle Gateshead and nearby?
Recommended spots to visit include Intu (0.8 mi) and Chinatown (4.1 mi), along with St. James' Park (4.3 mi) and Castle Keep (4.5 mi).
Are there restaurants at or near Holiday Inn Express Newcastle Gateshead?
Yes, Great Room louge offers international cuisine.
What's the area around Holiday Inn Express Newcastle Gateshead like?
Holiday Inn Express Newcastle Gateshead is in Swalwell, a short 15-minute walk from Intu.
Holiday Inn Express Newcastle Gateshead Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
15 December 2024
Pleasant stay
Perfect stopover location for 2 nights. Room was clean with nice decor and a decent breakfast was available each day.
Staff were friendly and helpful.
Would stay again.
Kevin
Kevin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
edward
edward, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Joseph
Joseph, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
5 December 2024
Holiday Inn Express Gateshead
1st time in Holiday Inn Express - would recommend the Gateshead one was very pleasant- only complaint is the toilet flush needs adjusting as took alot of effort to push button
Robert
Robert, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
calvin
calvin, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Jeremy
Jeremy, 1-night business trip
Verified Hotels.com guest review
6/10 Good
2 December 2024
Decent room, food very limited..
Quick overnight for Newcastle business event
Anthony
Anthony, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
23 November 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
20 November 2024
Martin
Martin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
reception staff always friendly, rooms are as you would expect for a budget hotel, clean but on the verge of getting a little tired in some areas. i have stayed here numerous times and never had a bad stay. breakfast is OK. would and am staying again.
john
john, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
19 November 2024
Norma
Norma, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Accessible room
Nice hotel Accessible room quite small but did the job
Annette
Annette, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
13 November 2024
Adam
Adam, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Bryan
Bryan, 7-night business trip
Verified Hotels.com guest review
6/10 Good
5 November 2024
Very average. Nothing special
Roger
Roger, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Karl
Karl, 3-night trip
Verified Hotels.com guest review
6/10 Good
26 October 2024
Good experience not far from city centre and metro centre. Room needs updating a bit. It was a shame the ice dispenser not working overall good stay
Rifhat
Rifhat, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Keith
Keith, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Dave
Dave, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Bryan
Bryan, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
In highly floor has good views.
WAI HO ANDEY
WAI HO ANDEY, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
Stuart
Stuart, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
Friendly and very welcoming
Lovely Holiday Inn Express, great, friendly staff, plentiful breakfast. As with a lot of hotels a frustrating lack of power outlets next to the bed plus we had a small leak in the shower but otherwise a most enjoyable stay. Great location.
Rachel
Rachel, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Great overnight stop very near Metro Centre
Great overnight stop near Metro Centre. Perhaps unusually for a budget chain, the staff reaaly seem to enjoy giving fantastic service! Really welcoming and friendly.
Graeme
Graeme, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 October 2024
A good overnight stop
Good overnight stay, friendly staff, comfortable room and a decent breakfast included in the rate. The condition was a bit dated, particularly the heater in the room. Overall, a good overnight stop.