Todo excelente, mi único detalle es que el área de desayuno es muy chica para un hotel con tantas habitaciones, y siempre estuvo saturado, aunque también era en temporada alta (primeros días de enero).
Gonzalo
Gonzalo (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月5日
Darla
Darla (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025年1月5日
Our go to hotel for all our ski trips. My kids love the breakfast here, friendly staff
Soujanya
Soujanya (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Excelente lugar para hospedarse
Guillermo
Guillermo (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
A bit remote from the downtown but nice and quiet place for my needs.
Stacey
Stacey (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年12月31日
Doug
Doug (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月31日
Best for families. Clean rooms. Good breakfast.
Neelamegam
Neelamegam (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年12月30日
The service was outstanding. It is rare to encounter the front desk, chef, and maids who were so kind and welcoming.
Cleanliness seems to be the downfall. When we first got our room we quickly noticed that the toilet had not been cleaned. We walked down the hall and the maids were happy to take care of it. But once we spend a little more time in there we noticed that there were hairs on the door to the bathroom, the bathroom floor and bathtub were not cleaned either. Additionally, the silverware was also not all clean. Some were and some weren't so we had to inspect before using.
If the cleaning could match the level of customer friendliness and care this would be an outstanding place to stay.
Jason
Jason (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年12月30日
Poor quality all round. Room poorly laid-out. Hotel would appeal to families w/3 or 4 kids and a couple of dogs. NOT recommended for adults looking for a clean, quiet place to rest/recharge.
Darla
Darla (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月29日
Staff is very friendly they are very accommodating to your needs when possible
Vicky
Vicky (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月28日
Fantastic hotel with kind staff
AMAZING HOTEL, AMAZING STAFF!
My family and I have been here for a week and we just extended our stay for 4 more days. We just moved to the area and are waiting for our home to be ready. We arrived and realized the next morning the pull out couch was broken on the bottom and wouldn’t go back in the couch. The hotel gave us a free upgrade to a 2 bedroom suite for the remainder of our stay and for the extra days we booked!
Breakfast is always wonderful and “social hour” is an added plus. Free beer and wine and appetizers is a great way to end the day.
The staff is so kind and friendly. I will recommend this hotel to anyone coming to Reno area as well as book it for future staycations.
真實旅客
7 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Joseph
Joseph (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年12月25日
Our room was very dirty every wall had something on it. There was a red stain in the living room on the carpet.Only one of the remotes worked and the kitchen staff had the worst attitude because they were under staffed and over worked. They had a mingle thing downstairs where apatizers and drinks were provided which we would have loved to sit and enjoy however the attitude of the woman pouring the drinks made me not want to go back for another we stayed maybe 5 minutes and decided to go enjoy drinks and food elswhere.
Dawna
Dawna (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月23日
Dan
Dan (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年12月20日
Awesome what I expected. Looks like a lot of permanent residence.