En la habitación 2417, a menudo escucho el sonido del limpiador de al lado moviendo sillas y camas por la mañana. El sonido es muy fuerte y el piso no está insonorizado, lo que me despierta. Además, el limpiador no lee el Señal de perturbación que pongo en la habitación y entra directamente, es muy ruidosa, nos despierta de nuestros dulces sueños. Los hoteles deben capacitar al personal de limpieza para que sean cuidadosos con las sillas y las camas, no las arrastren violentamente y presten atención a las señales de no molestar colocadas por los huéspedes.
otto
otto (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Ebony
Ebony (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Jennifer
Jennifer (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Ana
Ana (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 16 日
Paradise unparalleled!!!!
From arrival to departure AMAZING!!!! I can’t say enough the staff felt like family … accommodating The food and restaurant choices were incredible.The entertainment was phenomenal. I can’t wait to return.
Rachel
Rachel (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 12 日
Josenilda
Josenilda (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Kim
Kim (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
luis
luis (10 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 4 日
Silvia
Silvia (10 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
Tamika
Tamika (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Very nice resort, just wish they had food/ drink service at the beach and pool.
Rocio
Rocio (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 6 日
It was fine
Hotel was okay. Our room smelled like smoke when we got there. They offered to do an aromatherapy treatment in there to help. Our toilet broke our second day but they were able to fix that. Hot water for showers was hit or miss. So was the AC. Our last night there we had a big cockroach in our room. I know they exist there and shouldn’t have been shocked. Just a reminder to keep your luggage closed and use the closets.
Elizabeth
Elizabeth (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
Our recent stay was excellent, with a fast check-in.
We had three rooms. Very friendly and spacious. Karin, our butler, was fantastic. He had a restaurant reservation for us. A few restaurants do require pants for men, as we had to purchase some on the property. The resort was very nice. It was not crowded. I wish the pool had more activities throughout the day.
Kristi
Kristi (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 28 日
The Rooms was hot, the air conditioning might be old. There was portions with lack of paint or decoloration.
We stay at room 2123.
The overall experience was pretty good.
People were nice and very friendly.
Rolando Gorrin
Rolando Gorrin (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Kristy Alicia
Kristy Alicia (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 27 日
This is my 3er year coming to this resort. absolutely love it. Great people, great entertainment, the rooms are very clean and food is excellent. I’ll come back soon!
Paola V
Paola V (5 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 27 日
Staff is very very friendly!! Overall it’s a good place and would come back. Bar staff, and entertainment folks were a lot of fun. Definitely a beautiful place! The food is okay, a lot of the meat from the buffet and restaurants were very dry but that’s my only complaint.
Erika
Erika (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Jennifer
Jennifer (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Gorgeous resort. Everything was so conveniently located and so many options for dining. Plenty of bathrooms everywhere, and very clean and beautiful bathrooms by the way. Entertainment was excellent and the bars are amazing! So many great places to chill and lounge in the evenings. The only thing I would recommend is a better room service menu. The only dinner option is salad, hamburgers and hotdogs!
Jamilette
Jamilette (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Beautiful place and very hard working and outgoing pleasant, friendly workers!! The best!
Thomas
Thomas (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 26 日
THE BEST IS THE MAJESTIC...
John Albert
John Albert (16 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Very nice resort and very nice staff! Enjoyed our Anniversary trip! Only thing that could be better is some of the food at some of the restaurants. Otherwise everything is great and they are very accommodating!