Room was clean.
The facility needs some renovation.
Door frames are rusted and shows high wear and tear.
Luis
Luis (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 1 日
Excellent stay
Stephanie
Stephanie (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 20 日
Lack of communication
When we got to Houston. I called the hotel and I was told that I did not have a room . I was told that they had over booked and they could not help me find another hotel because I booked with a third party. I would not have known anything about not having a place to stay.
Edwina
Edwina (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 19 日
Leny
Leny (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 17 日
The room was nice and clean.
Roger
Roger (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 12 日
Ralph
Ralph (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 4 日
I have stayed at this hotel periodically for 20 years. It was a good stay, but not as
Kenawith
Kenawith (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 4 日
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 30 日
Unpleasant
We asked for housekeeping to clean the rooms Saturday and to provide extra towels and toilet paper, nothing was done. We got extra towels but didn’t get any until I called for the second time. Rooms were not cleaned as I asked. The worst part was when we saw roaches in room 328. I immediately called the front desk, they didn’t send anyone. When housekeeping came to bring the towels, there was a male employee with her and I told them about the roaches, the female employee went inside the room and saw one roach crawling & killed it with her shoe. At that point the male employee offered to spray insecticide on the area and we told him yes. He came back to spray. When we checked out and told front desk the employee was rude and told me to contact Expedia about it. I reserved the rooms through Hotels.com and not Expedia.