This hotel is definately not a 4* as described. The hotel rooms are dated and extremely basic. The hotel description was also not entirely accurate. It stated satalite TV . However, my TV had around 8 channels and no english news channel. The description also said toiletries provided. I received 2 sachets of shampoo and shower gel. The hotel also doesnt provide pool towels. The pool area has 2 lovely lakes, it is clean,spacious and beautiful. The pool staff, Daniella and Marcos were lovely, friendly , chatty, very helpful and professional. Oh and Marcos makes a fabulous Gin and Tonic! The food was really nice. Some people complained it wasnt hot enough and used the microwave. There was also a varied selection to choose from and you certainly wouldnt go hungry.
The hotel has an indoor pool, a steam room and a sauna. There is also a small gym. You had to ask reception to turn the steam room on and its was set on a timer which had to be activated again by a key and the reception staff. Regardless of that this was a really nice addition to the hotel, especially as the weather was a bit hit and miss. Overall, I found this hotel a pleasant place to stay.I arrived at the hotel for check in at 11.45 pm and they gave me a food parcel, because I had missed dinner. I thought this was a really lovely touch. I would recommend this hotel, but would suggest that you take your own toiletries, and pool towel. The staff are really nice and genuinely helpful.