I don’t know if I accidentally booked an ADA room but the restroom was disgusting. After one shower the water pooled in the uneven tile floor and never drained. There was standing water my entire stay between the door and the toilet. Also the mini fridge in the unit was unplugged for some reason, so the food I took back to the room couldn’t be safely stored.
The staff was great but I might as well have stayed in a cheap motel because the room was pretty nasty for 180 dollars.
Jacob
Jacob (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
LuLu
LuLu (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 10 日
michael
michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 9 日
Don
Don (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 8 日
Kay
Kay (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 31 日
Very disappointed stay
First i had prepaid a head of time for a regular kind room and they gave me a handicap room....I went and talk to the manager and he finally gave me the right room after I told him what I paid for . I had paid for the weekend but my room didn't get cleaned nor towels replaced...I have never been more disappointed
Don
Don (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 30 日
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 30 日
Bed wasn’t made up room wasn’t clean. Asked for a new room wasn’t available had to switch hotels and wait for refund.
deandre
deandre (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Stephanie
Stephanie (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 4 日
Chad
Chad (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 22 日
The check in was fast and friendly.
Donetria
Donetria (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 17 日
o
Arlin
Arlin (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 16 日
Austin trip was amazing
We had a wonderful experience. I LOVE Really Good customer service. Nathaniel, Faith and Drea all went over and above to make me and my daughter feel right at home in Austin. That Ribeye steak was EVERYTHING!! WE WILL DEFINITELY BE BACK!!! Thanks for everything
Marchelle
Marchelle (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 16 日
Montrey
Montrey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 9 日
david
david (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 9 日
Asd
Claire
Claire (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 8 日
Homero
Homero (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 8 日
Would stay here again!
Alicia
Alicia (1 晚商務旅程)
Orbitz 真實旅客評價
10/10 完美
2025 年 2 月 7 日
Extremely great experience after a horrible experience at the Avid. Kind and empathetic customer service. Hilton Gardens never disappoint!