Does Palazzo Rosenthal Vesuview offer free cancellation for a full refund?

Yes, Palazzo Rosenthal Vesuview does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palazzo Rosenthal Vesuview?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Palazzo Rosenthal Vesuview?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Palazzo Rosenthal Vesuview?

Yes, there's free self parking.

Is airport shuttle service offered by Palazzo Rosenthal Vesuview?

Yes, an airport shuttle is available. The charge is EUR 80.00 per room one way.

What are the check-in and check-out times at Palazzo Rosenthal Vesuview?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.

What is there to do at Palazzo Rosenthal Vesuview and nearby?

Palazzo Rosenthal Vesuview has a seasonal outdoor pool and a garden.

Are there restaurants at or near Palazzo Rosenthal Vesuview?

Yes, there's an onsite restaurant.

What's the area around Palazzo Rosenthal Vesuview like?

Palazzo Rosenthal Vesuview is located a short 5-minute walk from Mount Vesuvius.

Palazzo Rosenthal Vesuview, Torre del Greco: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jun 30, 2025

Unique, family like experience that makes it feel like an actual Holiday. Feels special.

Collin, 1-night trip

10/10 Exceptional

Jun 29, 2025

Great Hotel. Friendly nice staff. Just shower water pressure was just little low. Hotel is 5 star still in the region. Thank you.

Ruben, 3-night trip

10/10 Exceptional

Jun 16, 2025

The staff were very friendly and helpful. The shuttle to and from the station was a blessing. The pool was an added bonus at the end of a hot day. Nothing seemed too much trouble for them. Beds were comfy, rooms were a good size and views were outstanding.

Deborah, 3-night trip

10/10 Exceptional

May 31, 2025

The best! Thank You Luciano! ❤️

dariusz, 4-night trip

10/10 Exceptional

Aug 28, 2024

Amazing place to stay. Take every opportunity to holiday here

tallulah, 9-night trip

8/10 Very good

Oct 10, 2024

Smaller hotel, great views, friendly staff, gluten free breakfast came with a hot made to order chocolate croissant (nice touch!)

Alexandria, 1-night trip

10/10 Exceptional

Jun 24, 2024

Amazing hotel with an excellent service. I highly recommend this hotel to other, a bit far from town but the view of the Volcano was beautiful.

Jack, 3-night trip

6/10 Good

Jan 25, 2025

Nice people, shame about the hotel condition

Staff were very friendly and accommodating. However, the hotel is in need of renovation and doesn't compare to the other 4 star hotels we've stayed in during our European driving holiday.

2-night trip

8/10 Very good

Jun 4, 2024

Beautiful views!

Kathie, 1-night trip

10/10 Exceptional

Jun 2, 2024

Really nice

Really nice hotel. Good breakfast. Both of us enjoyed staying here.

Lotta, 2-night trip

10/10 Exceptional

Jun 1, 2024

I really liked the staff, they were so friendly and professional. They have amazing attention to detail and make you feel like a welcomed guest in a close relatives home. The property is large and beautiful and the rooms are very nice

Richard, 7-night trip

10/10 Exceptional

Oct 21, 2023

Great stay outside of Pompeii! The staff is very friendly and let us park and leave our car to avoid the traffic around Pompeii region, the area is very quiet, and the restaurant downstairs is very good! The included breakfast was good, and the views overlooking Vesuvius and the bay are beautiful! The rooms are quiet and the beds are comfortable, would definitely stay again!

Maria, 1-night trip

10/10 Exceptional

Sep 25, 2023

Beautiful Hotel and Wonderful Staff

The hotel is beautiful and in a lovely spot. The staff were so helpful and friendly, from giving advice to shuttling us down to the train station, nothing was too much trouble. The pool was and added bonus and made the hotel an absolute winner! Would definitely recommend.

Michelle, 5-night trip

10/10 Exceptional

Jun 2, 2023

Wonderful staff and property!

The staff at this hotel is simply amazing! The property is above the traffic of Naples in a lovely setting. Beautiful pool and accommodations. So wonderful to come back to after a busy day at Herculaneum and Villa Adriana.

Kathryn, 2-night trip

10/10 Exceptional

Apr 14, 2024

we are really extremely satisfyed, Sr Antonio could provide our visit to Vesuvio, also helped us to be able to reach the train station to Naples, Sra Carmen was also very much kind and helped with all we asked...the place is amazing, the waiters were very helpfull and kind as wel...we highly recommend this hotel .

Ivan, 3-night trip

10/10 Exceptional

Oct 19, 2024

We had an amazing stay. The hotel was lovely and the staff were the best. Could not fault them throughout the stay. They were friendly and extremely helpful constantly ferrying us back and fore to the train station!! Highly recommended. Special shout out to Dario (my personal favourite) Antonio and Giovanni. Thanks guys you made our stay really great

Sharon, 4-night trip

10/10 Exceptional

Sep 30, 2023

When the balcony of your panoramic room/floor has views on one side to Vesuvius and the coast down to Sorrento, overlooking Capri on the other, you know you’ve chosen a great hotel. Staff just lovely; prices much in keeping with 4* peers. Pool refreshingly cool & location handy for both Ercolano & Pompeii

Robert, 7-night trip

10/10 Exceptional

Oct 31, 2024

Helt underbart.

Torbjörn, 2-night trip

10/10 Exceptional

May 7, 2024

Absolutely amazing experience. The property is in a great, very accessible location. Has spectacular views, outstanding food, and every member of the staff went above and beyond to make our stay memorable, it was one of the single best experiences of my life and I will be returning at my earliest possible opportunity. Thank you to everyone at Palazzo Rosenthal !

Antonio, 4-night trip

8/10 Very good

Aug 28, 2023

The property overall was very nice, it also looked like a very nice property to host a wedding. Our room in general was very good, the only thing I would say, is that the bathroom needs to be re-grouted and recaulked other than that my wife and I had a nice time. The staff was very accommodating and helpful. They also offer a shuttle service if you want to go to one of the docks to take a ferry to the isle of Capri.

Christopher, 3-night trip

4/10 Fair

Sep 17, 2024

Disappointed in room and food but nice people.

First off the people and view was great but everything else was a failure. We had people partying and singing outside of our room after midnight on the first night. We complained and they just said it was a party. The building is old and the walls and floor are paper thin. The food is just okay. We had the hotel set up a tour for us in Pompeii & it was a failure from the start. We ended up having to cancel and just walked Pompeii on our own. Then they tried to charge us for room service because WE took our food to our room. I would not recommend this place.

Billy, 3-night trip

6/10 Good

May 29, 2025

I was disappointed from the moment I arrived. We only spent one night there and arrived fairly late (after 10 PM). We received our room card and were shown the breakfast time but nothing else. We had no wifi information and did not feel welcomed. When we arrived in the room, it was extremely hot and filled with mosquitoes. Understanding the fact that we were close to Mount Vesuvius, we decided to turn on the air and hope for the best. But we started noticing that the room just look dirty. There were spiderwebs on the ceiling, the sheets were ripped and there was a lot of dirt behind the curtains. The curtains were also stained. You will notice on the pictures uploaded. We only had a few hours before catching our return flight to the states so we decided to push through the night. The AC never seem to kick in, very disappointing. Then we turned on the shower, it was supposed to be a rain shower but we turned it on and a stream of water poured out of the shower right over the glass, so I guess it was broken. We ended up showering with the handheld instead. The one thing I want to highlight is the amazing customer service from an older gentleman in the breakfast area. We did not have breakfast, but ran in there to grab some coffee before heading out and he was the only person in the hotel to welcome us with a smile. He kept offering his service and asking us to eat something. He even waved us goodbye as we left.

Adriana, 1-night trip

8/10 Very good

Feb 24, 2025

good value - nice views - helpful staff

It was a quiet time of year so I am nit picking. The staff were extremely friendly, spoke English and were very helpful indeed. The room was comfortable and clean, so my very minor niggles were:- there was nowhere to sit other than the dressing table stool or the bed, ( outside on the balcony would have been possible had it been warmer - but it was February) there was no decaf coffee, there was no food available in the hotel in the evenings ( possibly because it was a quiet time of year) and there was a bar but not really a bar area as such. Parking directly outside is limited though there is a large carpark adjacent so not really a problem. There are no really local restaurants other than a pizzeria about half a mile away. All that said it was a great place to stay, good value with amazing views of the bay of Naples and Vesuvius. I'm sure the pool is great in the summer and as I say the people were very friendly indeed. If you decide to hire a car in this area though be prepared for the utterly chaotic way the Italians drive - it is survival of the fittest and bravest - hesitate and you are lost. Roads nearby are often narrow, parking and stopping is random, be prepared to be tooted for no reason and watch out for the suicidal pedestrians and swarm of mopeds that come from all directions, often on your side of the road. I loved the area though, Pompeii is spectacular Vesuvius is worth the walk, Herculaneum is small but well preserved and the Amalfi coast is precipitous-enjoy

John, 5-night trip

8/10 Very good

Jun 20, 2024

We were only there one night because we had an early flight out of Naples, and wanted to stay closer to the airport without being in Naples proper. The property is gorgeous. We didn't realize that you really can't walk in the area (no sidewalks, walls on the side of the road meaning you have to walk on the road proper). The day we were there they were hosting both a wedding and a kids birthday party, so there was limited staff to assist us. Others have talked about a pool bar; it was not open, so no cocktails around the pool. Eventually we got a waiter from the restaurant to provide us with some Prosecco. We ended up eating both lunch and dinner there, with the same menu. We had two people with fish allergies, and another two with nut allergies (not intolerances, anaphylactic shock types of allergies). There were limited items on the menu for them, and at dinner they actually brought us a platter of meats and fishes on the same platter, so people couldn't eat it. Again, I temper all of this with the fact that we were there for less than 24 hours, so we weren't (nor should we have been) a priority, but we did regret that this was our last night in Italy.

Marianne, 1-night trip

10/10 Exceptional

Jun 28, 2023

The owner and Manager were very hands on and eager to please the guests and help in any way they could to make their/our stay in their hotel as pleasant and comfortable as possible. Upon our arrival, we were greeted with a lovely meal and wine and our room was upgraded so that we had the beautiful view of the Bay of Naploli and the Island of Capri every day. The staff were all very friendly and spoke excellent English. They were respectful but also fun. Breakfast was my favourite time as it was in a beautiful sunroom glazed all around and very spacious..bringing the outside in with beautiful coloured plants. Breakfast menues were excellent also. Antonio, The Manager, is one of the best we have had rhe pleasure to meet. He offered his services to organise trips for us to Pompeii with personal guide and Herculaneum and the City of Napoli Museum to see the artifacts from Pompeii and surrounding areas. He was genuinely pleased to help make our stay there as pleasant and informative as possible and really went over and beyond for us. The owner, Luciano, of the hotel was also hands on at breakfast greeting his guests and serving too. Plus he cooked for us as well on a few occasions and he introduced us to fish (sea bass) with pasta!! Delicious! He also was available to take us and guests to various places of interest like Pompeii and come back for us at a specific time or we could call when we wanted to be collected. If he was a real gentleman too. Lovely relaxing hotel.

Norrie, 6-night trip

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