Not as expected. The pictures online show a clean and newly remodeled room (old pics).
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 9 日
Angel
Angel (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 4 日
Jürg
Jürg (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 3 日
Don’t stay here!
This hotel will put charges on your bill after you check out and force you to spend hours of your time to try and recoup the fraudulent charges. The billing number that they give you doesn’t handle this hotel. They tell you to call the hotel directly and then you can’t get a hold of anyone.
This used to be a nice hotel. It isn’t anymore it’s dirty, the elevators are broken, and the parking lot is unattended.
Chris
Chris (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 2 日
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Josiah
Josiah (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 29 日
Hotel Lumiere
Room was large with separate living room and bedroom. Beautiful communal space with water wall and spaces for gathering.
Thomas
Thomas (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 28 日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 27 日
tony
tony (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Kim
Kim (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 23 日
You get what you pay for.
I could smell cigarette smoke nearly the entire stay. TV only offers cable, we even brought a fire stick but did not work with TV. Very outdated decor. Only switch on TV was an on/off switch and when trying to find knobs, ended up with a handful of dust from TV. Also, volume could only be turned down to 13, no further.
Megan
Megan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 25 日
Dirty, Bad vibes, bad management, feels unsafe.
I’ve stayed at this place a couple times in the past and it has definitely gotten a lot worse since my last visit. It’s pretty apparent that the management of this hotel is attempting to fight off an onslaught of local crackheads and gambling addicts… the issue is, their attempts don’t seem to be warding off any crackheads or gambling addicts and instead just make the guest experience worse for the paying customers. Checking in here feels like what I might imagine checking into a casino jail feels like the front desk personnel are so aggressively impolite, jaded and inhospitable you immediately get the feeling like this was a mistake and that feeling will prove itself to be true throughout your visit. From the broken elevators to the dirty rooms to the panhandlers in the lobby, this place misses at every opportunity. If you have the coin, I would highly recommend staying at the four seasons across the parking lot. If you don’t, then you’re better off across the river at the casino queen in east St. Louis… which if you know anything about East St. Louis really tells you how crappy this place has gotten.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 20 日
Nicole
Nicole (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 22 日
chad
chad (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 22 日
Really Disappointed
The staff are amazing, butttttt the hotel needs some updating and is need of some major repairs. The tub diverter in our shower was broke, so we had water coming out of spigot and shower head. The couch was hard as a rock and the 2 chairs were broken. The ceiling in shower is peeling. The room is so dark. The lighting in bathroom is horrendous, trying to put makeup on was a real challenge. Hair dryer did not work. Sink in the living room area was clogged. TV channels kept scrambling, made really hard to watch football. The upside was the skywalk (smells like sewer) to get to casino and restaurants and the tunnel at the casino to walk to the Dome. Was not worth the amount we paid to stay
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 20 日
angie
angie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 10 日
Wes
Wes (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 30 日
Adam
Adam (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 29 日
WESLEY
WESLEY (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 22 日
jerrold
jerrold (1 晚行程)
Orbitz 真實旅客評價
2/10 欠佳
2024 年 12 月 16 日
The hotel room was very dirty.
Jim
Jim (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 13 日
Parking security! Car parked right behind me was broken into