We stay here one night for Napa tour. The two bedrooms are really satisfy us for 4 adults and three children.
Jiunjye
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 8 日
Hotel was very nice on the outside and in common areas. The room had a lot of great space but was pretty worn out with beat up cabinets, carpets and stains on chairs. The beds were clean and comfortable.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 2 日
Nice but gloomy lighting
The staff were very friendly and welcoming. However, the carpet in our room had stains and the room didn't appear to have been cleaned/disinfected. The kitchen was updated but there were broken cabinets. The pool water was murky and there was hair floating around. The lighting throughout the hotel was very dim and gloomy. In my opinion, the stay was nice, the staff were great, but the hotel and pool need a good cleaning. Brighter lightbulbs should also be added to cheer up the place.
Gloria
Gloria (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
My family and I enjoyed our stay. It was very clean and quiet. I loved that we had the fridge and stove. I will definitely be staying in the future.
Oralia
Oralia (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 31 日
Laura
Laura (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 31 日
AC was broken in 90 degrees weather
Loved the room set up and location was central to our activities. Were there for 3 nights. AC wasn't working in our room and no equivalent room to transfer to and hotel had no fans. Was over 80 degrees in our room. Bought a fan at Target with our own money. 3rd night an equivalent room with working AC was available and we transferred. Hotel finally said they'd comp us a night and they'd submit that to hotels.com, but we have to follow up with hotels.com.
Breakfast buffet was so so, ice machines didn't work (had to ask front desk for ice and they kindly got it from her kitchen), bathrooms by pool were closed the whole time which was inconvenient.
I do appreciate them comping us a night if I actually see the refund
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 27 日
David
David (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 26 日
michael
michael (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
Maria
Maria (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 16 日
Danielle
Danielle (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 12 日
Andrea
Andrea (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 5 日
17 Minutes from NAPA
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Great stay!
Great hotel in Fairfield. We had a 2 bedroom/2 bath unit that was very comfortable. The free breakfast included wonderful fresh fruit (which is frequently lacking in hotels that include breakfast). We will definitely stay here again
Diane
Diane (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 14 日
Double charged
When i arrived i let the young man know i was had a reservation for one night and provided him with my ID and credit card. We spoke about the breakfast, local restaurants, etc and never mentioned not finding my reservation or even discussed a nightly rate. I wasnt until he asked that i enter my card into the machine that i noticed he had charged me for the room in addition to a "deposit". When i questioned the charge he asked the manager to come and correct the credit card charge. I asked for a copy of the charge and credit and was told i could get a copy in the morning once the charges posted overnight, i wasnt pleased but at that point there wasnt anything i could do. When we checked out i made a point to ask for a copy of the statement and it was blank when i questioned it i was told there was nothing posted because i prepaid with Hotels.com when i asked about the error the night before and the fact i was only showing a pending charge on my card and no pending credit and she said "well i dont know what to tell you, i cant give you anything" the level of service was just awful
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 13 日
Joshua
Joshua (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 7 日
Andy
Andy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
Marie
Marie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Our stay was nice and pleasant
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 28 日
victor
victor (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Love this hotel. Super comfortable, clean, and conveniently located to highway and food. We stay here often with our dog. Free parking. Our last stay we think the heater wasn’t working on the spa tub so they heated the indoor pool to +90 degrees. Was a lot of fun!
Susan
Susan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 6 日
Traci
Traci (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 4 日
Our phone did not work. Our room keys did not work (2 out of 3). Front desk lady said it’s because they get demagnetized by being next to our cellphone, my phone was never near my room key.
carmela
carmela (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 3 日
Staff is friendly, room was in good condition and clean. Will stay here again.