It was just ok. Very pet friendly and by the standards of Extended Stay America, these were just BARELY there. One thing I did take a bit of an issue with were that there were some street people hanging around asking for cigerettes and one even asked if we could get him a room. It seemed like the hotel staff just allowed them to loiter around the lobby and the property in the evening and that was a bit sketchy. The breakfast is instant coffee and muffins. It is passable. The room was fine but a little improvement and slight investment could go a very long way. Again, not bad but there are a few little things like the no loitering in the lobby that could make this place a little bit more appealing.
Kelly
Kelly (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 16 日
It was ok not an excellent experience. Not very friendly, supposed to be non smoking but seems like everyone was smoking inside of the rooms. Fire alarm went on and off for two hours straight, not sure if they were working on it. Great area that has a lot of convenient places walking distance.
Felicia
Felicia (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 12 日
Monica Elizabeth
Monica Elizabeth (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Pablo
Pablo (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 7 日
Yuck
Ok if you close your eyes, plug your nose and fall asleep quick. People are sleeping in the lobby multiple nights, room was discussing and smelled. Dead roaches, long black hair everywhere. This place needs some help
brad
brad (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 6 日
The room was very dirty. The room had roaches and bed was broken.
Juanita
Juanita (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 1 日
NRG Access
Just an overnight stay for me so very sufficient for that purpose. If you’re attending anything at the NRG stadium this is a perfect property. Completely walkable. Walk thru the Holiday Inn lobby across the st and it’s a straight shot to the stadium. Stayed here to see Beyoncé. The water pressure and hot water is perfection at this location. There is a vending machine with drinks and snacks available on the lobby floor. I saw a baby roach in my bathroom but I don’t necessarily blame the property as it was only the one I guess. I’d stay again if attending an event at the NRG stadium in a heartbeat
breana
breana (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 30 日
Hotel Ok. Its a big room, but old
VICTOR DANIEL
VICTOR DANIEL (3 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 23 日
Room was not ready at 4pm.
Lobby full of guest waiting for rooms to be cleaned.
The whole building smelled terrible.
Hector
Hector (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 21 日
Timothy
Timothy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 19 日
Elevator out, towels spread in the entrance and dogs loud, loud loud. Called to get a change. The man was rude and said a $50 credit was all he could do.Very disappointed. I wont be back.
Wendy
Wendy (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 15 日
Was told when we got there elevator was broken. Room was a little stuffy. Moved sofa to see tv better and it was very dirty underneath. Shower didn't throw out enough water and rub made a creaking sounds every time you moved.
Arnold
Arnold (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 15 日
was terrified disgusting room with blood s stains on the curtains the couch is all stained up and the bed sheets were stained, and it smelled like cigarettes really bad and there was a guest next-door with children, screaming at his kid sounded like he was beating his children
Brittany
Brittany (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 14 日
Lock on door did not work and
Martha
Martha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 8 日
The hotel and room were very clean.
Sara
Sara (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 7 日
The room was fine for me, it was cheap and right next to the NRG. It looked like a lot of homeless people hang out in the parking lot. Even the hotel across the street had a gated parking lot. The room thermostat was a fake thermostat and the buttons didn't do anything. I guess the temperature was controlled somewhere else? Not sure. The bathtub faucet was leaking and had to listen to that all night. The elevator was broken and even with my bad back and torn ACL, I had to climb a flight of stairs because they couldn't pute.on.thw ground floor. Would I stay here again? Maybe by myself but definitely not if my wife is coming with me.
Michael
Michael (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 3 日
Andrew
Andrew (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 3 日
Its an older hotel, in need of upgrades. Safe quiet area. It was worth the short stay. Elevator was not working but front desk person took our bags upstairs. My elderly mother was with me. Customer service was good. Will stay again.
LaTayna
LaTayna (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 28 日
Definitely not what I expected.
Roosevelt
Roosevelt (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 26 日
Detalles Negativos en la estancia
Tuvimos muchos detalles. 1. Las 4 noches que estuvimos no funcionó el elevador, 2. La piscina/alberca estaba cerrada (según no había ido la persona que la limpia), 3. El cuarto tenia olor a cigarro, 3. Todos lo días las tarjetas se desactivaban, llegábamos cansados a las 11pm y tenía que esperar a que las activaran para entrar y 4. Los pasillos y escaleras de emergencia tenía mucho olor a comida
Julian
Julian (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 25 日
Unacceptable
The place is run down, the elevator was out of service my room was on the third floor. The furniture in the room leaves alot to be desired old and awful. Drawers were broken floor was very sticky the kitchen just awful.