Great staff (Nicolas, Audrey, Carole, Charles, and an Asian woman I didn't see her name badge) to work with when there was no internet, and I had no phone, no email, without Wifi for three nights...and the manager discounted my room (Thank you very much.) We had to hang out at the bank or restaurants for the free wifi to get email and messages. A bit frustrating, but the staff was kind. Please get some burn ointment like aloe vera in your two first aid kits (charles helped me get a cold towel and a dry towel when I accidentally poured hot water from coffee dispenser). LOVE the BIG lit signs on the side of the building and smaller sign at the road, so we could find you easily in the dark...quiet facilities...great breakfasts and all day coffee and hot water dispensers! Despite the bumpy start of no high speed internet as advertised when you are on hold. Thank you!