Breakfast was not included but my reservation clearly said it is.
They do not transmit football on the TV.
Kevin
1 晚商務旅程
8/10
The manager solved my problem and compensated me with a good lunch. Thank you
Abdulrahman
1 晚友伴旅程
2/10
The smell at the corridor was terrible, but only thing the room is big, the bed is so hard i have back pain. The security guard was very dishonest and told us there is no private parking. Later we found out there was and we parked our car, after making a complain at the reception.
Abdulrahman
1 晚友伴旅程
4/10
This was a 5 star hotel 30 years ago.
Now it’s a 2. Rooms smell of mold - windows won’t open.
Ben
14 晚商務旅程
6/10
Krister
4 晚商務旅程
6/10
Decent stay. Hotel is nice and grand, however quite old. Check-in desk is slow even at 11:30pm. Rooms are nice and big, but old furnishings.
Abhishek
1 晚商務旅程
10/10
真實旅客
1 晚商務旅程
4/10
Hotel was virtually empty with the main restaurant being completely empty and a total of 6 in the buffet restaurant where the food looked very basic.
To make matters worse there was absolutely no amenities around the hotel to go use
Room was comfortable but tired as was the bathroom
Dreadful location
Avoid this hotel
Mark
4 晚商務旅程
10/10
ISHRATH
1 晚家庭旅程
8/10
Location
Alsadig
1 晚行程
10/10
Not bad
elie
2 晚商務旅程
10/10
Everything
Moath
1 晚家庭旅程
10/10
Neil
10 晚商務旅程
6/10
Terrible service. The lounge had no service, no soft drinks and no food. No employee on duty
Michael
1 晚商務旅程
10/10
Ryan
3 晚行程
2/10
It’s time to upgrade this hotel!
Karim
2 晚商務旅程
6/10
Talut
1 晚行程
8/10
Gaute
6 晚商務旅程
4/10
We were locked out of our rooms on 20th night when checkout was 21st.
On checkout, printer wasn't working for receipt. We left our e-mail address and were promised prompt delivery by the front desk staff member. No e-mail after a week.
On entry, receptionist took her time on her mobile phone instead of promptly and courteously attending to guests.
Only two towels were topped up on cleaning every day for five days, when we booked for three guests. Limited water bottles. Limited top-up of cutlery, cups, tea/coffee, bathroom items. Attention detail is important - it's the little things that matter.
Tried to get our US$ exchanged for Saudi Riyals several times during our stay - front desk/concierge was never able to execute this simple request.
Room faced another building - barely any sunlight. Asked for another facing the main road - no active response.
真實旅客
5 晚友伴旅程
4/10
Negative: Shortage of staff, attitude of receptionist lady, crowded and messy breakfast buffet.
Positive: Big room and bathroom