first of all there was a manager David at the front desk that was extremely rude not professional tells me who cares even if i write a bad review about the Hotel i take he must be the owner are act like he is one which i know he is just a worker of this place. he is just a real funny guy laughing at my situation which i think. its not funny at all i lost time and money he should not be not fired just be demoted i don't believe in leaving him homeless if this is his only job times are hard but this guy just has a real smart mouth. he should just be working the lowest part of that hotel work this is not a low end hotel with junkies on Van Buren . he definitely is a big kid in the inside i was promised not that i Demand a refund on my room cause being charged twice for one room on hotel.com i guess when one hotel is full they kick you out to the next one. a nightmare like David the next one with out you noticing so please check your booking people. the girl was really professional an understanding at the front desk said she would waive one room off cause we tried getting a hold of hotel .com but David the big kid wants to over ride it says no after hotel.com says they will waive it off cause i only had use one room they charged my card for two rooms i said to my wife this is a really nice place but ripping me off i cant see myself there again . i don't want the money just a apology its sad when you deal with people in charge like this
John
John (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 3 日
Jesus
Jesus (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 19 日
Everything was great! Super clean, comfortable beds perfect for a family stay.
Vanessa
Vanessa (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 11 日
The staff was very friendly and the hotel was clean. I really enjoyed the location of the hotel.
Yolanda
Yolanda (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 29 日
Great hotel! Rooms were very nice. Location was great also!
Jeff
Jeff (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 28 日
Friendly staff, and a comfortable place to stay.
Guillermo
Guillermo (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 25 日
Rachelle
Rachelle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 11 日
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 7 日
todd
todd (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 4 日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Ivan
Ivan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Carmen
Carmen (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
The area was beautiful and very clean.
The staff was very nice and pleasant My next trip I will be staying there and will tell all my family and friends if they are going to be in the same area will tell to stay there
Palmira
Palmira (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Lisa Helen
Lisa Helen (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 6 日
As advertised and Jen at the front desk was able to check me in early
Cristopher
Cristopher (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 4 日
Elizabeth
Elizabeth (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 31 日
Fabulous
Melony
Melony (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 30 日
All of the staff was nice and helpful and my son had a blast in the pool. The breakfast was always hot and ready and never ran out... I'm a late riser and it was always breakfast available until the cutoff.
Corita
Corita (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Nice rooms with great kitchen.
Lea
Lea (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 21 日
Ruben
Ruben (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 17 日
Our room was very comfortable and perfect for our stay.