It was easy to maneuver on the property. Access to the beach was quick and easy. I was disappointed in that my room was described as "Deluxe Garden View King". It was far from that. My view was men working on construction from 8 am to 8 pm. My television did not wotk and had to be switched out. I had issues with the safe. I had to call the front desk to ask for washcloths. Overall, I paid too much money for what I received.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 31 日
Mediocre and over priced
We stayed here for the night after staying at Bay Gardens Inn. The room was nice but sink was broken,TV didn't work view said garden but it was of a construction site. Would not spend the money on this hotel. It is not in great condition and you don't even get the mediocre breakfast included. I would stay at the inn and just use the pool and beach at the resort. Didn't even recognize the vip status and had ask them about the discount.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 19 日
The food choices needs improvement, and the check-in experience can be vsstky improved so that all guest are able to settle into their rooms by 4 PM or before.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 10 日
Jason
Jason (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 5 日
A Hotel Trying to Parade As a High-End Resort
The Bay Gardens was an adequate stay for us. Nothing extraordinary. It was a 3 star hotel trying to pass off as a 4 star resort in our opinion. We were disappointed that Bay Gardens and the rooms did not match our expectations with the posted pictures. The rooms were clean and all. Nothing wrong there. But the bathroom had a musty smell all the time which we didn't enjoy. And the bedroom would get so hot and humid. And being next to the bathroom, when the AC works, that musty smell would get into the bedroom. It's just not a high-end resort as they try to project. And we think it was over-priced for the quality. We will not return to this resort again, not in the condition it is in. They are building some new extensions to the place. Maybe those will be better.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 10 日
Paul
Paul (9 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 28 日
The virw was outstanding and the staff were extremely friendly and helpful.
I did not like having to climb the stairs, although we got assistance with the luggage but I think there is a need for an elavator.
ANGELA
ANGELA (7 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 28 日
My stay was fine, the hotel is old - staff is nice and friendly, there is only one restaurant.
i thought it was a bigger hotel with more options.
Bente Berg
Bente Berg (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 26 日
The beach was beautiful. That was the only nice thing about Bay Gardens Resort. It was not a resort at all. Hardly anyone there yet they had no beach towels, they were being washed. Breakfast was skippy at best. Food was poor quality. Staff looked annoyed to be there. Our bathroom had a moldy bath mat. The gym was a shack with old furniture. If you’re used to nice places when you travel this isn’t it. I felt I was at a motel!
Leduvina
Leduvina (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 25 日
Beds were to hard for our liking, the resort food was over priced,only ate there 1time,the grounds are beautiful and staff was wonderful, they have daily and nightly themes
真實旅客
8 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 25 日
Big room, in front of a nice beach! But music could be very loud
Nicolas
Nicolas (5 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 24 日
Beach, pool and inside my hotel room.
Sharon
Sharon (5 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 18 日
The Property was clean, and the staff were very friendly. I liked that the room had all the items needed for a short stay. Would recommend!!
Rohan
Rohan (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 13 日
The property was okay. there's construction going on so that was a downer. my main issue was that I wasn't able to get an upgrade and that breakfast was not included in that astronomical price for this hotel category. At $200 USD per night most 3 star hotels offer breakfast all over the world. This was not the case and a huge negative for me especially in the Caribbean
melisa
melisa (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 8 日
The Bay Gardens Beach Resort and Spa met and even exceeded all of my expectations. I would definitely like to return on my next trip to St. Lucia.
BRIAN
BRIAN (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 3 日
I have a fabulous time. The staff was great. The food was great. The beach was great.
Diana
Diana (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 28 日
I had the VIP status but they still put us in a room with construction happening right outside. I couldn’t sit on the balcony because of the noise and we couldn’t leave the curtains open because of the lack of privacy. The resort only moved us after I made many requests and sent a message to Expedia. Once I did message Expedia, we were moved quickly. Our next room was good. The reception staff were friendly and some of the restaurant staff were nice but we felt that many of the resort workers were unhelpful and unhappy. Because of this, we all felt uncomfortable asking for anything even though we had the all inclusive package.
Annabelle
Annabelle (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 18 日
Victoria Gabrielle
Victoria Gabrielle (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 18 日
5 star for the beach very nice clear and calm water good for the kids specially the water park, the property is great walkable to restaurants and shopping mall. Service is not good, staff is not approachable and not smiling but thanks to ANVILLA (BGBR) who serves us with a smile makes us very happy with her service unlike the other ones sims not happy with their job. And shout out also to HELLENA and BIANCA from the sister hotel (BGH) serves us with a smile uswell like ANVILLA giving 3 of them a 5 star for their service. Food is okay sometimes they don’t refill the food if you came late for buffet. But still happy for the BEACH and WATERPARK highly recommend for the little ones!
April Nialla
April Nialla (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 17 日
I loved rhe access to the water park. My son had a blast. The staff was kind and helpful. I enjoyed the food and drinks. The beach was clean and well maintained. I'd go back again without hesitation.
Joycelyn D
Joycelyn D (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 14 日
Danielle Amanda
Danielle Amanda (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 13 日
Overall The staff was very accommodating and attentive to your needs- the dining room staff- especially Candi was extraordinary. They were consistently pleasant and accommodating.
Denise
Denise (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 11 日
Fantastic stay! We were offered a free upgrade on arrival; amazing location with the room 2 minutes walk from the beach, acces to watersport. Staff super friendly;
nathalie
nathalie (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 9 日
The staff was very friendly and in particular the front desk were very nice. The property is dated. the restaurant needs to be updated and provide better food options. the hotel area seems unsafe and anyone from the public can gain access to the premises relatively easy.