Bel hôtel au premier coup d’œil mais manque beaucoup d’amour. Si vous ne prenez pas le tout inclus, les restaurants sont chers. Belle piscine, parfaite pour les enfants. Personnel amical. Somme toute, notre expérience est positive!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 20 日
5 Star hotel??
Booked a junior suite for a family of 4.
The room was small. Definitely not a junior suite.
It was not set to accommodate the 4 of us although specified in the booking.
We had to ask for everything several times (towels, pillows, blankets etc).
The mattress had a slope from the middle to the sides.
Very small bathroom.
Small and old elevators.
Definitely not a 5 star hotel.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
5-star experience
This is our 2nd year in a row visiting this hotel and every time it gets better. We originally selected it as a luxury option close to the airport and next year plan on extending our stay to enjoy all the amenities it has to offer...there are a lot! The Operations Manager, Anna, is very hospitable and attentive as is all the staff. The food and drinks were great but best of all is the sunset experience at dinner with the live band playing. We really enjoyed our bungalow with the private pool. It was perfect for our young family!
Vicky
Vicky (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 15 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Dana
Dana (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 7 日
Michelle
Michelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Demetra
Demetra (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 4 日
Unhappy 2nd visit!
Ok, this was our 2nd stay at this property and we chose it because our 1st stay(4years ago) was amazing and memorable! This was the complete opposite!!! When we 1st arrived to our room, there was a condensation line directly above the door that had a continuous drip that would sometimes hit you if you weren’t fast enough to get through the door! lol . Our private pool area was unkept, the hedges needed to all be pruned and there were dead leaves everywhere but the kicker was that there was an ashtray in our pool! Our room safe wasn’t bolted down to anything, so you could just lift and take it if you wanted too! 🤷🏻♂️ we could never get a hold of reception from our room phone so we would have to climb like 30 flights of stairs to just go ask simple questions. This hotel used to be a 4 ⭐️ but after our experience this time around it’s more like a 2.5 ⭐️. It’s a shame because this place has or I should say had so much potential! I can honesty say this is my 1st ever review! I’m not one to write a bad review because I’m also in the hospitality industry and I know how affecting a bad review can be on a business but when I am paying around $850 a night I expect things to be to that calliber!
PETER
PETER (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 2 日
Rhetchel
Rhetchel (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 31 日
Marianne
Marianne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Great!
Clean, comfortable, excellent service, easy access to the beach, great amenities. We've been staying at this property every year for the past few years and each time it gets better!
TOM
TOM (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 26 日
Karen
Karen (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 26 日
The hotel is dated and is inaccessible if you are in any way handicapped—lots of stairs and lacking elevators. The pool area ran out of towels early and never replaced them. Our air conditioner did not function properly and the rooms are dated and small. The photos make it look much better than it is.
Alexa
Alexa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
gary
gary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Ali
Ali (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 20 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 19 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Ines-magdalena
Ines-magdalena (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 15 日
Yan
Yan (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 4 日
The service and offerings did not match the price
The Dolce was overall not the best. We had higher expectations, and for the price, it felt over rated. The service was middle of the road.
I would not recommend this hotel for the price.
Thomas
Thomas (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Teresa
Teresa (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 29 日
Underwhelming
We were staying here for a couple of days before we flew home. For the price, I expected more. We had 2 twin beds pushed together not a king or queen bed. The towels were not very nice, Hilton Garden Inn had better towels. They have Zero washcloths available. We asked the housekeeper and they don't have any on property.
The food was also underwhelming. The buffet was an outrageous $35 Euro each for average at best food. When we tried ordering dinner one night, they were out of Lamb. Lamb is like 3 of the 5 dishes offered. We were told they have been without the Lamb for 3 weeks. Seems like poor food management.
The pool looked nice. We only used the "beach" access.
There were waiters delivering food and drinks to people but nobody came by our area. I guess if you're not working for tips, you are less motivated to provide excellent service. We did find it odd that we had business cards to use to get towels. We also had to get them back after turning in the towels so we could provide them at check out.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 26 日
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
The staff and resort are amazing. They are kind and helpful. The location is fairly central, but not really in a main town. Consider renting a car to get around.