First of all, we were put in a two bedroom suite that overlooks the freeway and alley. It was extremely noisy and we did not sleep well. I told the lady at the desk but she said yeah and no further arrangement. The next night was just as bad. The dresser in the master bedroom had a drawer that wouldn’t close and I was afraid someone would hurt themself on it. There were no usb ports to plug things into . The parking was horrendous. We were charged for overnight parking yet there was absolutely no parking. I found out that families that were affected by the fire were staying there and some had 3 cars. I demanded they take the parking fee off and they did but this was probably the worst hotel we ever stayed at. My husband felt that we should have received a refund and I agree. I can’t believe
This was rated a 9 as wonderful
Edith
Edith (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月12日
Best customer service!!
My daughter got married nearby and I had to work the entire time. The room was perfect for my laptop and extra monitor. the desk was plenty big enough to hold all the hardware. Plus, I loved having to not go out for food. Huge refridgerator and they even produced a large drip coffee pot for me!! Got everything accomplished both for work and wedding preperation. They even created wedding bookings for all of the out of town guests. They were so accomodating to all of our needs.
WENDY
WENDY (9 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月2日
Joe
Joe (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月24日
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月20日
Julian
Julian (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Awesome visit.
This visit was amazing and perfectly fit the needs of our trip. The location was perfect for what we were doing. Overall it was a great experience, would definitely recommend.
Brian
Brian (4 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月12日
Melissa
Melissa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
excellent room
very nice, quiet
Christopher
Christopher (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Erik
Erik (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Sunil
Sunil (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月27日
Good hotel
TRINIDAD
TRINIDAD (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Phil
Phil (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月26日
Pro: Close to Burbank downtown and to the restaurants; 15-20mins to Universal Studios. With fridge, microwave and kitchen supplies (not yet great for cooking but great for warming up leftovers); with free breakfast and parking
Con: breakfast food is not refilled timely and tables were not cleaned. I stayed 4 nights and breakfast experience was similar. Peak time there was not enough tables. Worst day was Christmas Eve at 8:40am all the hot items, coffee, hot water were all out and no replenishment (I left at 9:10, maybe they came later).
Yuhua
Yuhua (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月23日
MEGHSHYAM
MEGHSHYAM (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年12月20日
Andrew
Andrew (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月20日
A must stay if you are visiting the area. Convenient covered parking. Nicely updated room with quality kitchen appliances. Laundry on the same floor. Excellent staff. The perfect hotel. I really enjoyed my stay and will be returning for sure the next time I visit.
Kuros
Kuros (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月20日
Spacious room and friendly staff
Essence
Essence (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月14日
Prashant
Prashant (1 晚行程)
Travelocity 真實旅客評價
10/10 完美
2024年12月14日
Myr room was warm, spacious and like a studio aoartment! This is definitely an ideal hotel to stay in for a short-term stay. I look forward to visiting once again.
Alfred
Alfred (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年12月13日
It needed a good cleaning and probably updated too. They need a new cleaner for sure.