我可否免費取消德拉白鶴酒店的預訂，並獲發全額退款？

可以。德拉白鶴酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

德拉白鶴酒店是否允許寵物入住？

是的，寵物可入住。此住宿收取每隻寵物每日 CHF15的費用。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

德拉白鶴酒店是否設有店內泊車位？

是的。代客泊車費用為每日 CHF49.00。

德拉白鶴酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：05:00。提早入住收取附加費 (因應供應情況而定)。退房時間為 12:00。延遲退房收取附加費 (因應供應情況而定)。

德拉白鶴酒店是否附設娛樂場？

否，此酒店不設娛樂場，但安納馬斯賭場 (9 分鐘車程外) 及Domaine de Divonne 賭場 (19 分鐘車程外) 就在附近。

德拉白鶴酒店店內與附近有什麼好玩？

德拉白鶴酒店備有健身俱樂部及附近健身俱樂部使用權。

德拉白鶴酒店內或附近是否設有餐廳？

是的，Restaurant de la Cigogne坐擁法國菜。

德拉白鶴酒店附近區域有何特色？

德拉白鶴酒店位於日內瓦市中心，短短 3 分鐘步程可到里韋有軌電車站，12 分鐘步程即達傑特噴泉。旅客都表示，此酒店位置便利。

日內瓦德拉白鶴酒店優惠

10/10 完美

2023 年 3 月 21 日

I-shan (1 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 1 月 20 日

PIN HSIEN (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 9 日

At the gateway to old town Geneva

This is an old school/Old World hotel at the gateway to the old town section of Geneva. We booked a junior suite here for four nights in August of 2025 and enjoyed our suite. The furniture appears to be 200-300 years old and supports the Old World charm and ambiance of this hotel. The only real problem we had with this hotel was with the restaurant. We decided to have lunch at the hotel during the time we were there and had a very nice corner table. The food was good, but we had a bottle of white wine that the wait staff kept in a chiller just out of our reach. That meant that they had to do the pouring as I would have to had to get up to actually get my hands on the bottle. This was very inconvenient, and in the end our waiter came over, inspected the wine bottle, which still had a quarter of a bottle left, and decided to take it away despite our protests. This wasn't good and is why they are getting one star for service. The housekeeping on the other hand, was outstanding. They had a sign to hang out when the room was ready for servicing and they came quickly and did good work. Overall, I would recommend this hotel but would warn about the hotel restaurant, as that wasn't a good experience for us.

kenneth (4 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 2 日

C'est un hôtel tellement bien placé pour faire des emplettes. L'hôtel est magnifique et le personnel est attentionné. Je me suis senti comme une princesse.

2 晚行程

Hotels.com 真實旅客評價

8/10 很好

2025 年 7 月 25 日

Sinead (7 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 19 日

Fernanda (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 14 日

close to eveything, able to walk most of the downtown Geneva see all the attractions, many restaurants to choose from

John (1 晚浪漫旅程)

Expedia 真實旅客評價

4/10 一般

2025 年 6 月 18 日

A disappointing first day at a Usually Reliable Chain As a frequent guest of NH Hotels across Europe, I have come to associate the brand with a certain standard of quality and comfort. It was with this expectation that I booked a superior room at the NH Collection Amsterdam city, and even paying a premium for what I anticipated would be an enhanced experience. Unfortunately, my stay was anything but superior and left me feeling thoroughly let down. From the moment I entered the room, it was clear that the "superior" designation and extra cost did not translate into better amenities. The offerings were basic at best and certainly not what I have come to expect from this tier of room at other NH properties. However, the most significant issue was the noise. It was relentless, permeating the room throughout the day and, most disturbingly, all through the night. Sleep was a luxury I was not afforded. The walls seemed paper-thin, and the central location, while convenient, became a major drawback due to the constant street noise. Compounding the problem was the disruptive behaviour of the housekeeping staff in the mornings. The clamour in the corridor was so excessive it sounded as though they were wrestling with their trolleys. This level of internal noise is simply unacceptable and demonstrates a profound lack of consideration for sleeping guests. This experience has been a considerable stain on my otherwise positive perception of the NH Hotel group.

Mohammed (7 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 11 日

Fabulous old fashioned hotel with superb service and modern bathrooms. Great location near old town

Natasha (7 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 9 日

The hotel was excellent with friendly staff. Very satisfied with everything. The location was great too.

Haleh (3 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 6 月 9 日

Xavier (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 27 日

Stuart (1 晚行程)

Orbitz 真實旅客評價

10/10 完美

2025 年 4 月 24 日

Eric (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 4 月 15 日

ジュネーブ市街地の中心でショッピングエリアへのアクセスも良かったです。

TORU (1 晚商務旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 4 月 12 日

arnaldo (3 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 6 日

👍

Robert (1 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 4 月 5 日

Konum olarak mükemmeldi hizmet kalitesi performans olarak çok iyiydi sadece Family suit’te kaldığımız için iki katlı odadaydık oda içindeki merdivenden sadece dışarı çıkıp girilebiliyordu iki ayrı oda içinde ayrı giriş çıkış kapısı olsaydı daha konforlu olacaktı

fatma gül (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 3 月 18 日

Beautiful property, great service. Perfect location walk to everything including all of Old Town. It is located on a pedestrian mall with difficult, so an out of town taxi had trouble finding the location

James (2 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 3 月 17 日

The Family Suite was great as space but the condition of the carpet & walls was aged

Katie (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 3 月 10 日

Superb location, fantastic staff service

Hassan (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 8 日

Sabeena (3 晚商務旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 2 月 28 日

El hotel y el servicio es espectacular! Lo recomiendo 200% wowwww

carolina (1 晚友伴旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 2 月 26 日

It was a little bit of an off experience. The decor of the room as more than a little odd, the bathroom had a hand shower in the tub with no glass. There was very limited vanity space (this is likely what bothered me most). I get this is meant to be a European experience; however, I expected a bit more of given the status of the property. The bar wasn’t really a bar, it was more of a parlor with drink service. Okay I suppose, was looking for more of a lobby “vibe”. Everything was super clean and comfortable, staff very accommodating - perhaps just not aligned with my personal preferences.

Lisa (1 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 2 月 24 日

PASCAL (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 2 月 23 日

Best hotel in old town Geneva

Beautiful hotel with a lot of charm located in the best spot of Geneva and old town. We all enjoyed our stay. There were six adults in our family ski trip in three hotel rooms. We stayed at the hotel at the beginning of our ski trip before we drove to Chamonix, in the middle before everyone went their way traveling through France and Italy and again my husband and I came back at the end for one more night before we flew home back to the states. The staff was very accommodating and wonderful! Highly recommend

Joseph (2 晚家庭旅程)

Hotels.com 真實旅客評價

德拉白鶴酒店

Hôtel de La Cigogne

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