2/10
Upon arrival no one was available to check us in. Walked around back offices calling for help. A lady came out after about 20 min from the same area we were looking in accompanied by a man. She checked us in was polite. When we got to the room the carpet near the master bed was flooded . Called for assistance. I was asked to come get towels because I was at that point not willing to move . We traveled from Alabama and it was a 12 hr day and 11pm at night . We were tired. Ice machine out of order as well. No extra bedding for the pull out bed that my daughter was going to sleep on.
Not a good experience .
Maria
1 晚家庭旅程