They forgot to open the pool on time. Had to wait around for the maintenance guy.
WiFi was difficult to figure out. They said use the lobby WiFi-from the 9th floor?
Concierge told us that our son would have to pay for parking even though he was just dropping us off. Had to ask several times to get clarification on parking for visitors that were not staying overnight.
Bed mattress was older-sloping in.
Carpet looked tired.
Breakfast was good. No issues there.
Edwin
Edwin (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 18 日
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Wonderful Stay
The room was very clean and spacious. Our view was excellent.
Gwendolyn
Gwendolyn (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Talonda
Talonda (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Great stay overall. Happy hour and breakfast were great! The room was clean and everything was very smooth for check-in and anything that was needed. My only complaint is about the elevators. They should really think about how to make that more efficient. You’ll wait for a long time for the elevator.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 14 日
JOHN
JOHN (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 12 日
Teisha
Teisha (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 11 日
Do not do it!!!
The air did not work well, the place was a wreck, filthy and smelled so bad. Has NOT been updated since the 70s. No one answers the phone if u call front desk goes right to a busy signal. One of the worst places I have EVER STAYED. Blinds in living room area broken too.
Christine
Christine (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
Weekend with my daughter
I would love for this property to be renovated so it looks as nice as Embassy Suites Uptown Charlotte. Our check in was good! Trey was phenomenal and his customer service was top tier! It’s always an event there like family reunions. I don’t like to hear kids running and being loud outside the rooms and breaking in front of you to crowd the elevators.
Katina
Katina (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
Nice hotel. Not worth the money.
Was a very nice hotel. Room was okay. Door was hard to open and close. Key didn’t work everytime. Bed was so so. Felt like it was leaning to one side. Should have told someone but didn’t want to get kicked out or disrespected by staff. Check in was easy. Zoe was a phenomenal person and helped me with check in and was very friendly. All the other staff we encountered were not as nice and would not even speak to us. Breakfast was decent. Not much selection and most of the food was cold and overcooked. Have to think twice before I decide to return for another stay. Especially with the pricie we paid.
jason
jason (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
John
John (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 7 日
Hit and miss
no access to coffee in lobby. handicap parking was occupied by non handicapped persons. the guy in the restaurant was rude. Omlette guy was awesome. food was good. bathroom had no conditioner in bottle. not enough usb ports in room.
Joseph
Joseph (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Loron
Loron (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Justin
Justin (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
courthnie
courthnie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Uldis
Uldis (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 1 日
Fint hotell
Fin plassering med tanke på outlet, og veldig rolig. Deilig frokost
Mette Wendy
Mette Wendy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 25 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 24 日
The room was nice, it was a corner. Happy hour was pleasant, however better parking is needed. The bed was hard as a brick. Other than that overall decent experience