我可否免費取消圖盧姆 IIK by The Spot Rentals的預訂，並獲發全額退款？

可以。圖盧姆 IIK by The Spot Rentals在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

圖盧姆 IIK by The Spot Rentals是否設有泳池？

是的，此住宿設有4 個室外泳池。旅客由 09:00 至 22:00 可使用泳池。

圖盧姆 IIK by The Spot Rentals是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

圖盧姆 IIK by The Spot Rentals是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

圖盧姆 IIK by The Spot Rentals的登記入住及退房時間為何？

登記入住開始時間：16:00；登記入住結束時間：任何時間。退房時間為 11:00。

圖盧姆 IIK by The Spot Rentals店內與附近有什麼好玩？

圖盧姆 IIK by The Spot Rentals備有4 個室外泳池及蒸氣室。

圖盧姆 IIK by The Spot Rentals附近區域有何特色？

從圖盧姆 IIK by The Spot Rentals出發，短短 13 分鐘步程可到兩水公園，13 分鐘步程即達Hunab Lifestyle Center。

圖倫圖盧姆 IIK by The Spot Rentals優惠

Q: 圖盧姆 IIK by The Spot Rentals是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 圖盧姆 IIK by The Spot Rentals是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

8/10 很好

2025 年 11 月 10 日

Great location, and lots of amenities!

Heather (5 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 21 日

Less Tulum jungle dream, more Guadalajara chic with a Chedraui across the street We arrived late at night after a last-minute Expedia rebooking, greeted not by staff but a security guard who thankfully got us into a unit. Clearly, they weren’t expecting us—the place wasn’t clean, with used towels and sheets left around. The shower design sends water spilling across the bathroom floor, and the road leading in is so cratered you’ll be grateful if your rental comes with full coverage. That said, once management got our complaints, things were cleaned and corrected by the time we came back from a day trip. The unit itself is spacious, the washer/dryer a rare gem, and having a Chedraui Selecto across the street was a big win. Safe overall (minus one sketchy encounter with men on a motorbike), but don’t expect the dreamy ‘Tulum vibe’—this feels more like a polished luxury apartment you’d find in Guadalajara, dressed up with a few Mayan-style touches. We’d come back, but with adjusted expectations.

Mario (7 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 16 日

Très bon accueil. Jolie cadre pour passer des vacances.

Laurent (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 21 日

Except for doesn't have a parking area, everything else was wonderful, comfortable, clean and beautiful, have a good location near the downtown, only the streets sourranded it are unpaved

Hans Olaf (4 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 6 月 19 日

If you staying here please dont book the private pool. Was terrible, the pump doesnt work and the water was gross. We liked the place overall but the pool in our level was full of mosquitos and bugs, they dont have proper systems for pools here. The room was good enough, the shower door wasnt working properly and the remote did not have batteries that worked. the street to get there is terrible one of the worse I have seen ever, with rain, the mud is bad. Better pay a bit more and stay in a better place.

Private pool with rubbish and very green

Manuel Alejandro (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 5 月 29 日

ESTANCIA PLACENTERA Y AGRADABLE

JOSE ANGEL (2 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 5 月 26 日

The place itself was really nice. the security at front of the building were extremely nice and helpful. we used this location as a home base for our trip to the yucatan peninsula. after a two day trip south we had returned to find that the water was shutoff, after speaking with the security upfront they informed me that the water was shutoff due to the owner not paying his water bill for the room. we both tried contacting the owner with no answer at first. the owner did end up contacting me via text about 15mins later saying he was working on getting the water turned back on. it took about a hour and it was turned back on. The wifi also did not work and when I asked the owner about it he said send me what is available. I took a screen shot of what was available and sent it. the owner never responded.

cameron (7 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 10 日

This place was great! Couldn’t have asked for much more. Great price, friendly people, had zero issues. Would happily stay here again

William (7 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 8 日

Amazing stay will come back !

Precious (5 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 5 月 1 日

The IIK Tulum is budget friendly but I don’t think it’s somewhere I’d stay again. Because it’s more of an a bnb style rental, there isn’t really a main concierge that can assist when needed. Unfortunately the wifi never supported my needs. I was able to get the tv to connect to Netflix but anytime I tried anything on my phone it wouldn’t work. I ended up buying a plan through an eSIM company. The road outside the hotel is very dusty and leaves a film on everything unfortunately. I also found the common areas to be uncomfortable and not places I’d hang out in. They had limited and uncomfortable loungers and the pools were not well maintained. The pool on my balcony was a waste of space and water. Definitely not something useable. The balcony was small and not private. There were many “little” things with the room that added up to a big thing such as the mattress was really hard (good if that’s your thing) a wonky coffee maker, insufficient bedding, no dish rag for dishes etc.

Lara (8 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 24 日

Encantada

Valeria (1 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 20 日

Todo bien

Eunice (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 19 日

Aleksandra (4 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 4 月 9 日

Jonathan (3 晚友伴旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 4 月 2 日

Bon rapport qualité prix

Jolie chambre avec coin cuisine dans le centre de Tulum Très bon rapport qualité prix pour 1 nuit

Virginie (1 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 3 月 26 日

Nicole (10 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 24 日

Buena relacion calidad-precio. Habitacion comoda, todo funciono correctamente. El condominio esta bonito con varias piscinas y zonas de ocio y esta en muy buena zona llena de tiendas y restaurantes

Kira (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 19 日

Pamela (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 13 日

Anita (4 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 2 月 3 日

parking is very difficult

endi (2 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 2 月 3 日

Location is good

Had no coffee or tea as advertised. No tv in our room as well.

renia (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 12 月 18 日

Muy bonitos apartamentos. El personal del edificio muy amable. Se ajusto a la descripcion. Nos hubiese gustado tener acceso a lavanderia y a utencilios de limpieza

Carlos (5 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 9 月 20 日

Limpio, Cómodo y bonito diseño

Me hospede 2 noches y fue increíble, tuvimos una estancia muy agradable mi familia y yo, la limpieza del lugar, la comodidad excelente, el diseño de los departamentos son muy bonitos y muy completos, solo una observación respecto a los alrededores del hotel, que son calles llenas de lodo, sin pavimento, creo que pueden mejorar, pero en lo demás un excelente lugar, sin duda regresaremos.

Judith (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 9 月 14 日

This property was great just as it showed and beyond our expectations. The only confusion was I had read I was supposed to receive a code to check in but I never received any code even after the 4pm check in time. The staff at reception do not have anything to do with any of that but luckily the staff was kind enough to help contact the property owner for us even with the language barrier and we were eventually able to receive the code within 10 minutes,I would make sure to have the code prior to getting there. Other than that it was an amazing stay would stay there again and would reckoned to anyone. Location is great and only a 20 minute walk from the central bus station where you can take a bus to and from Tulúm airport.

alecia (7 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2024 年 8 月 8 日

Good value but needs improvement

Location is good and rooms are in good condition and very modern. Room cleanliness needs improvement and number of towels need to match number of guests. On the safety side, when renting the two connecting units there needs to be a way to lock the outside hallway door in order to avoid having to lock the two individual unit doors. We traveled with small children and decided not to use the small unit as it would have required us to lock them in the unit for the night without a way for them to get out and come to us if needed (unsafe). Thankfully there was a sofa bed in the larger unit for the 3 of them to sleep in next to our bedroom.

Gabriel (1 晚家庭旅程)

Hotels.com 真實旅客評價

圖盧姆 IIK by The Spot Rentals

IIK Tulum by The Spot Rentals

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圖盧姆 IIK by The Spot Rentals

住宿摘要

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特別入住指示

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小童

寵物

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海灘

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網絡

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餐飲

膳食

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舒適

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一般

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