2/10 欠佳
2025 年 8 月 23 日
Worse experience ever!!!!
Worst experience ever!!! I had booked this because in the pictures they have which shows their amenities and their appeal to families. However, it was a sham. When we got there the pool was dirty. Our room key would not open the pool door. Even after they changed the key twice. Our room door would not close by itself unless we closed it by hand. The worse thing however, was the rank smell the room had. It was unbearable to be there. The only reason I had to stay one night out of the 3 nights I had booked was because it was late and I could not book anything else until morning. They didn’t approve a refund for the 2 nights I didn’t stay. It went up all the way to general manager and they still denied it. Even after I did everything I was told to do to process the refund. Dave yourself from anguish and do not risk staying here.
Edwardo
Edwardo (3 晚家庭旅程)
Hotels.com 真實旅客評價
