This hotel has a world-class staff - they are so bad that you can barely believe it is real. An old woman at the beach-side restaurant literally yelled at my friend because she, for a second time, can't understand what the heck she is saying. On the last day, hotel manager suddenly offered two rooms to replace our seaview room that accommodates 3 persons. When we packed our stuff and go to the new rooms, we were surprised how small and old they are! And there is no view! And the manager refused to give us back our old room! Dear fellow travellers, if you are looking for a bad hotel that is near nowhere in Phuket, choose cape panwa!