Staff was amazing - friendly and courteous. First class. Hotel beautiful, clean and conveniently located in the middle of sites, shops and restaurants. Rooftop restaurant a plus! During stay there was a huge rain storm - our room leaked and flooded. Staff immediately reassigned room and cane to mice out belongings. Highly recommend.
Sylvia
Sylvia (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 4 日
Amazing Lobby
The hotel lobby is amazing.
kirby
kirby (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 28 日
german
german (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
Justo
Justo (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Marcela
Marcela (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
CARLOS ALBERTO
CARLOS ALBERTO (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 19 日
Thomas
Thomas (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Jess
Jess (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Excelente servicio
Volveremos
LETICIA
LETICIA (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 13 日
Amazing place, highly recommended.
What an amazing experience at Gran Hotel. From the moment you step in the lobby you'll be welcomed by one of the ushers that take care of guests. For us it was Isaías that showed us around and took us to our room. We had a zócalo view and the room was beautiful. We got a champagne welcome and received a bottle of wine and a custom made desert plate with our name on it written in chocolate in our room. Thank you to all of the personnel that made our stay so comfortable.
CARLOS
CARLOS (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 9 日
Beautiful hotel in a perfect central location. Accessible to all the major museums and attractions via metro. Excellent restaurant on-site.
Jane
Jane (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
José emilio
José emilio (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Yohana
Yohana (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 25 日
Beautiful and great service but noisy
The hotel is beautiful, comfortable, and historic. The service was impeccable and the location was right on the Zocalo. The only problem was that it was right on the Zocalo, though. Every night there was a light show at 8 and 9:30 that each last an hour and was very loud. It was also difficult for our taxi from the airport to get to. Because there’s a lot of shopping and events in the area it also tended to be loud until late at night. I’m glad we stayed there because it is beautiful, but I would probably stay at a different hotel next time to be away from all the noise.
Chelsea
Chelsea (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
ZARAGOZA IVAN
ZARAGOZA IVAN (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
HERMOSÍSIMO
Jamás me había tocado estar en un hotel con atención tan especial y tan hermoso, tiene todo, restaurant con comida deliciosa, hermosa vista, hermosa recepción
ZARAGOZA IVAN
ZARAGOZA IVAN (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Excelente
Daniel
Daniel (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 10 日
Excelente!!
El edificio es hermoso y la habitación muy amplia. Tiene una excelente ubicación y un excelente servicio.
Todo el personal fue muy amable, Emanuel e Isaías fueron muy atentos!
Andres
Andres (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
DANIELA
DANIELA (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 7 日
Amazing experience, staff very courteous and friendly
Lilia
Lilia (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 7 日
Rodrigo
Rodrigo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 4 日
One of the most beautiful hotels in CDMX. Very impressive. They are famous for the painted glass ceiling, view of the Zocalo, and impeccable customer service. When you check in, they greet you with a glass of champagne. Upon entry to your room, they have an assortment of chocolates on a plate with your last name written in chocolate. Everything is nearby and mostly walking distance.