The rooms look a bit tired. Too basic for a 4 star
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 14 日
David
David (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
Carol
Carol (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 7 日
God beliggenhed, rummeligt værelse men noget slidt. Lidt ærgerligt at det lå lige oven på køkkenet og man blev vækket af udsugningen når den startede kl 05.00 om morgenen
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 6 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 5 日
Family visit
This was a trip for our family attending a wedding in the area. We booked two rooms.
The first room, a family room, was lovely but when wanting to make tea we found the cups dirty and the tray had not been refreshed and looked dirty. We also found a dirty cup on the window ledge!
The second room, a premium room, had no lid on the toilet so very unhygienic. There is no lift and we were on the second floor, carrying suitcases up the stairs was difficult especially for my parents.
The hotel in general was tired and work to improve it is needed.
Breakfast was very good and the staff were mostly helpful and very friendly and chatty up my 8yr old.
liz
liz (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 3 日
2 days in Helensburgh
Had a premier room with sea view. Gorgeous view but the room was in need of some decorating. Nice room but no toilet lid !!!! How how hard is that to fix ??? Did ask if it could be fixed as I was there for 2 nights, told they would do their best but it was never done
Linda
Linda (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Rosslea Hall.
All staff friendly, helpful but not intrusive. Food well cooked and served. Comfortable and well organised public spaces with free WiFi.
Sheila
Sheila (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 30 日
The hotel asked me for feedback which I provided but I haven't heard anything back from them.
Booked a twin room but on arrival after a 7 hour journey found it was set up as a double. No apology, just told to wait in the bar while the beds were separated and made up.
Ordered food in the restaurant. For some reason I was given a children's meal. No apology again but they did replace it with an adult's size meal. Had to chase up my daughter's desert 20 mins after being told it was on its way.
Finally settled into the room
Ben
Ben (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 27 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 23 日
Very enjoyable stay
Extremely helpful and friendly staff. Great breakfast. Very welcoming of dogs. Lovely location on the loch.
Bathrooms need modernisation, but cleaned and fresh towels daily.
Would most definitely stay again.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 19 日
Debbie
Debbie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 13 日
Malcolm
Malcolm (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 6 日
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Great stay
Really enjoyed our stay at the hotel the hotel itself Is lovely as well as the staff what we dealt with during our stay. We would return to this hotel.
David
David (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 29 日
Ulli
Ulli (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
Julian
Julian (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 18 日
STEVEN
STEVEN (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 7 日
Excellent location , comfortable room , very friendly and helpful staff , fantastic breakfast . Will stay again
Carol
Carol (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 7 日
Mary
Mary (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 3 日
check in was good nice clean room comfotable bed staff nice
thomas
thomas (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 2 日
We were on an extended trip. Laundry service was listed on the property’s description and Expedia but when we asked a staff member about it, we were told it was not offered. Otherwise, a very nice place to stay.