Perfect location for Lapland uk. My daughter really enjoyed finding the code to unlock the safe. All staff was very helpful and made the visit extra special.
Beth
Beth (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 27 日
Brilliant place to stay if visiting lapland in ascot.
Kyami
Kyami (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 25 日
Brilliant stay! The kids loved it, however one thing I will say is we was in room 207 and the treasure chest hunt within the room does not match up and it was impossible so I ended up goggling it and other people also staying in that room said that it didn’t work so luckily the code was shared on there which we used. We will definitely be back as my children would like to try the priate room next!
Katie
Katie (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 24 日
Clean room and facilities. But timing on the entertainment is really poor. The playroom doesn't open till late so we only managed to spend 30mins during our stay
MR Wilkin W H
MR Wilkin W H (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 21 日
Excellent experience, clean and tidy and spacious
Kayleigh
Kayleigh (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 15 日
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 29 日
Hayley
Hayley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 25 日
Coray
Coray (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 20 日
Staff were very nice and helpful
Bernadette
Bernadette (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 18 日
Rachel
Rachel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 18 日
Clean room, good amenities, I like the fact that they have small things to help families like smaller toilet seats. Very suitable for families with toddlers.
Heather
Heather (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 17 日
Aaron
Aaron (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 15 日
Katherine
Katherine (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 9 日
Magical but not clean, and great GF breakfast!
This place is really magical, fun and family friendly.
Check in was long winded in regards to sorting a card, and not being told which room we were heading too etc..
And although magical and really cool themed rooms to distract you…..the village cabins are fairly grubby - it was sons birthday and he didn’t want to play with balloons as dust and hair was all over them. There was writing and crayons etc on wall and the toilet was dirty too.
But overall the magical distraction keeps your eye away and your child has so so much fun that the rest doesn’t matter! (But if your thinking of spending out and expecting magical and immaculate don’t do it)
All you can eat buffet breakfast and cooked breakfast is super yummy and you can meet a character which was really brilliant!!! Including Gluten free!!
Evening entertainment was lacking but the Lego bricks in the restaurant help! (Food and drinks pricey as expected!) we ordered takeaway! Don’t forget to ask for your parking vouchers so you can go in and out for free if needed.
Georgina
Georgina (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 7 日
Amazing experience ✨
angela
angela (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 30 日
Marie Therese
Marie Therese (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 26 日
Katy
Katy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 19 日
Norman
Norman (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 17 日
benjamin
benjamin (1 晚家庭旅 程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 15 日
James
James (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 15 日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 6 日
Terrible customer service, no hotel guest perks
Comfortable clean hotel and sweet nature trail. Customer service absolutely terrible. There is a quiz and treasure chest in the room but our chest didn’t have a lanyard so afield at reception to have one and reception staff said they were discontinued at the hotel (even though lots of children wearing them). Saw the housekeeping team in the morning who had a whole stash of them and happily provided two for the children. Breakfast in the morning we were told we could only go at 9.30 (hotel guests can access park at 9.15). Went to breakfast at 9.15 and the breakfast hall was empty. Stood and waited 15 minutes to be seated (no one at the desk). Taken to table and just left, not not told about drinks or cereals or how to order so left waiting for a waiting member of staff to return. Husband ordered a Costa latte from the bar at usual Costa cost to be given Luke warm water with done coffee granules thrown in and the “barista” to then argue that it was a latte (manger stepped in and made an acceptable latte). Went to the park and unlike the other two hotels there is no dedicated entrance for hot guests so had to join very long queue to enter the park. The hotel parking is with coach parking so took over an hour to exit at the end of the day. No swimming pool facilities like the other two onsite hotels. I absolutely do not recommend this hotel, especially for the very high cost. If you want to stay at a LEGOLAND hotel pay the extra to stay at one of the other two.
Rebecca
Rebecca (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 5 日
Carly
Carly (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
It was a great stay shame about the weather but still was a great night