The towel is not clean and pale yellow in colour. The safety door lock is out of order. The receptionist doesn’t give me a receipt for cash deposit. The breakfast is not good, the food seems not fresh. The hotel is too old and it doesn’t worth that price.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2018 年 5 月 15 日
4 minutes walking to Greenlane train station, has train to the downtown city centre. free wifi in lobby, no free wifi in the room unless you become their member (application is free), breakfast is ok. not much restaurant nearby, need walk 5 to 10 minutes to reach Macdonald/cafe/vietnameses restaurant
Fong Tat
Fong Tat (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2015 年 1 月 14 日
前台服务很好
酒店工作人员很敬业,服务不错。
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 16 日
Rooms spacious and clean.
Good water pressure and temp in bathroom.
Cosy bar lounge and more formal dining in the restaurant if required
CAROL JOAN
CAROL JOAN (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 4 日
Very helpful and friendly staff,the room was clean and tidy and had comfy beds.Very short walk to the local train which was perfect to get to Eden Park.Very happy will stay again.
ryan
ryan (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 2 日
Did not help with refund or anything in sort when we had a family member passed away so we had to cut our trip short. Other bookings help with this but not the hotel. Will not recommend novotel to any of my friends
Edward
Edward (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 29 日
Torin
Torin (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 15 日
Worst Novotel I have been. Outdated in every aspect. Breakfast was okay so no dramas there. Apart from that it’s a old building probably book ibis and save your money.
Ranjeet
Ranjeet (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 12 日
Dawid
Dawid (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Great place
Always great staying at the Novotel. Stayed here 6 or 7 times in the last 2 years. Very friendly helpful staff, great food, clean comfortable rooms. Will be back.
Oceane
Oceane (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Will come back again.
Sim
Sim (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 7 月 20 日
Scott Randall
Scott Randall (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 16 日
Jane
Jane (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 7 月 14 日
Susan
Susan (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 9 日
Very comfortable stay! Quiet rooms , very clean and friendly service
Mike
Mike (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Eric
Eric (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 29 日
it was noisy
simon
simon (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 21 日
Good breakfast choices !
Madhusudan
Madhusudan (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 8 日
I’ll stay again
Rawson
Rawson (2 晚商務旅程)
Wotif 真實旅客評價
8/10 很好
2025 年 6 月 6 日
Delphine
Delphine (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 27 日
Not enough instruction on how to turn on the TV and access the Wifi. Had to walk back down to reception to ask. No coffee making facilities.
Carolyn
Carolyn (1 晚商務旅程)
Wotif 真實旅客評價
6/10 不錯
2025 年 5 月 20 日
Most things were great - but there was one thing that I really can't stand!!! I was booked for 2 nights, after the first night I had breakfast at the hotel but was locked out from the lift and getting back to my room - the swipe card just didn't work. The reception could not offer any explanation as to why this happened, but simply reactivated the card as if this was normal practice. I've had this several times - even in other hotels, and it is so annoying - STOP DOING THIS NONSENSE - I know this is NOT an accident!