One issue spoiled what would have been an excellent trip.
Hidden charges for using the pool and gym! I paid to stay here because it had facilities, I don’t expect to then be told it’s £7 a day to use them.
Alan
Alan (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 26 日
Power issues
Power tripped in room when we went to use beside lamps. Staff could not get all power back on so we had to move rooms at 9.15 on the night after we had unpacked everything earlier in the day. Staff support was good but not ideal after returning to the hotel.
Andrea
Andrea (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 25 日
Had a comfortable stay for one night was near the Freemans hospital for check up we had fish and chips in the bar which was very nice plenty of parking and staff were very friendly will stay again
Alexandra
Alexandra (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 24 日
Our room plus ensuite was tired and needs updating
Michael
Michael (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 24 日
Wonderful reception staff.
The reception staff were friendly, professional and a credit to the organisation. Will definitely stay here again.
The room was a bit dated, but clean and very comfortable.
Thank you for a lovely last minute stay.
Caroline
Caroline (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 24 日
Mediocre
The bed was very firm and pillows were like rocks.
The gym/pool was £7 but i was asked to pay again first thing in the morning as it was onky a day pass which i think is unfair and money grabbing.
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 23 日
Damian
Damian (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 22 日
Andrew
Andrew (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 19 日
Michael
Michael (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 19 日
Dave
Dave (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 16 日
Good position just off the A1(M) road
Gina
Gina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 14 日
Keith
Keith (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 7 日
Munir
Munir (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 6 日
All problems fixed
Dave Eke fixed everything
Our stay was most pleasant
Noorun Nahar
Noorun Nahar (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 3 日
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
Great Hotel & Staff
Great Hotel with super friendly and efficient Staff … shout out to Andrew on Reception especially but honestly all the staff, be it those in the bar/restaurant, the spa/gym or those looking after the rooms, they were all absolutely fantastic.
Mark
Mark (14 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 1 日
4 night stay
Stayed here 4 nights, first impressions were good but slightly dated. Curtain was hanging off rail, which was promtly fixed. But hook was just took off other end so that end was hanging off!. The matteress was quite hard , but everyone likes their own bed. The room was clean and catered for our needs. We did use the hotel breakfast option , which was ok apart from the bacon which was very dried out, and tough to eat. We chose this hotel as it was close to family and it was convenient, and we would use it again.
Eve
Eve (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 31 日
A pleasant weekend
We had stayed in this hotel many times when it was a Marriott, and once when changed to Britannia. Since our last visit the public areas have been redecorated and bedrooms too (but not new furniture). The hotel is convenient for us in Newcastle and has ample parking, although now has ANPR and you need ro gregister yout card. Leisure centre is now a chargeable extra.
We plan to return soon.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 30 日
Would use again.
Good location for races
Good value for money
Bathroom renovated and cared for in 304
Some good drink offers at bar these may change of course
Curtains just need hooking properly at the top so no gaps for light to shine in
Easily sorted by site staff I’m sure
Gillian
Gillian (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 28 日
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
My sec f trip to this hotel, I always get a great welcome and nothing is too much trouble. Love the location and grounds too. A swimming m and steam in the morning was great although the charge to guests staying at the hotel I thought was steep.
Maria
Maria (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
Excellent - couldn't fault our last minute stay
Excellent. Last minute booking for three people, three seperste rooms we were all very pleased. Exceptional value for money
Tony
Tony (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
Great overnight stay
Work break in new castle , then airport and home
Vince
Vince (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 26 日
Needs restoring to it's former glory
All though we had a reasonable stay, the room could have been cleaner and the broken fan removed. The hotel itself is very tired and in need of some renovations. The staff were very pleasant and helpful. The grounds and gardens are rather neglected with quite a lot of rubbish around. I guess however that this is one of the better Britannia hotels to stay in