Not a great start when you enter and here 1 of the reception staff arguing over a customers room service issue and customer bring called a stupid cow. 2nd reception was more interested in talking to concerge and i waited 5+ mins before being acknowledge. The room allocated was very outdated, poor amenities and non branded offering of amenities. Bathroom taps broken, mold on shower tiling, flaking paint on windows, no air con and very bad tv reception. Very poor quality breakfast ingredients. The overall stay was very disappointing and I’d have to say I’ve stayed in better Travelodge properties.
Stuart
1 晚商務旅程
8/10
Beautiful accommodation.
Penelope
2 晚商務旅程
6/10
Food service very slow in Brassiere restaurant but food nice.
Fire alarm activated numerous times and was evacuated with no staff coming to evacuate point to inform. We was informed by a guest it was a false alarm. Being in the fire service I feel there should have been a staff presence within procedures seeing some people were staying put. The rest of the stay very pleasant and lovely breakfast.
Sarah
1 晚家庭旅程
10/10
Margê
3 晚行程
10/10
Room was clean. The hotel and grounds were very nice.
Jeff
3 晚家庭旅程
6/10
Swimming pool was so busy , we didn’t use it . This is a huge hotel, you need a map to find your way around. Good if you want to play golf but otherwise we found it to be a large corporate type hptel
G
1 晚行程
10/10
Maureen
2 晚行程
10/10
Always excellent. I had to give the staff news that my Husband has died and they were all most sympathetic.
Jacqueline
3 晚行程
8/10
John
2 晚行程
10/10
Karina
2 晚行程
10/10
Stephen
1 晚家庭旅程
8/10
paul
1 晚行程
8/10
Location and hotel were beautiful but the room was a little tired. Holes in the curtain lining that allowed the sun to shine through in the morning, bottom of the bathroom door showed extensive wear and tear, fittings around the taps on the bath were loose and initially the fridge didn’t work. For the price would not have expected this. Location and first impressions were amazing
Samantha
2 晚友伴旅程
8/10
Pascale
1 晚行程
10/10
Great hotel great location great staff
Dorothy
2 晚行程
10/10
We had a wonderful 2 night stay. Our room was a junior suite and it was the best size for us as a family. We were very lucky to be upgraded to this room. The hotel was very clean, the food was at breakfast was very tasty and a hit with our 4 year old too! She enjoyed the grounds, especially the play park. It’s a beautiful hotel situated in a lovely location. The best part- the staff! Every member we came across from the staff at reception, the restaurant and maintenance were so friendly and kind. We had a great stay and can’t wait to come back again soon. Thank you ☺️
Sean
2 晚家庭旅程
10/10
Excellent place and facilities, wonderful staff , will want to stay here again if in the area
Hem Raj
2 晚友伴旅程
10/10
Alison
2 晚行程
10/10
Fraser
1 晚行程
6/10
john
2 晚家庭旅程
6/10
真實旅客
1 晚家庭旅程
10/10
Wonderful hotel and spa with lovely golf courses.
Jonathan
1 晚商務旅程
10/10
Outstanding, would definitely go again. Staff are brilliant and provide a personal touch. The pool is superb, the breakfast is delicious, the scenery and grounds are amazing. Seriously I couldn’t fault a thing and would highly recommend.
真實旅客
5 晚家庭旅程
10/10
The stay was first class, the staff were excellent. Only issue was the shower tap wouldn't switch over from the tap to the sprayer. Notified the desk.