Fairmont Mayakoba

5.0 star property
Luxury beachfront hotel with golf course, near El Camaleón Mayakoba Golf Course

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Photo gallery for Fairmont Mayakoba

5 outdoor pools, pool umbrellas, pool loungers
Exterior
8 restaurants, breakfast, lunch, dinner served; Mexican cuisine
8 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Couples treatment room(s), sauna, steam room, body treatments
Experience the ultimate getaway at Fairmont Mayakoba, with its pristine white sand beach and crystal-clear waters. Savor a delicious meal at one of the 8 on-site restaurants or unwind in style with aromatherapy treatments and detox wraps at the onsite spa. Take advantage of complimentary bicycle rentals to explore or stay active with kayaking, snorkeling, Pilates classes, and fitness classes.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Electric vehicle charging point
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • On the beach
  • 8 restaurants and 3 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • Free children's club
  • Free beach shuttle
  • 24-hour fitness centre
  • Outdoor tennis court
  • Sauna

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
The current price is HK$2,262
HK$3,351 total
includes taxes & fees
5 Dec - 6 Dec

Why we love this property

Beach bliss
Beach yoga and snorkelling await at this seaside hotel. The white sand beach offers free cabanas, umbrellas, and loungers for ultimate relaxation.
Spa sanctuary haven
A full-service spa offers daily treatments in couples rooms and outdoor areas. A sauna, steam room, and 24-hour gym complete this hotel's wellness haven.
Ocean and garden views
Take in expansive ocean vistas from this luxury hotel's restaurants. Stroll through gardens featuring local art for a serene beachside escape.

Room options

Available filters for rooms
Showing 22 of 22 rooms

Fairmont, Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Casita, Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Casita, Deluxe Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Casita, Signature Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • 45 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Casita, Signature Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • 47 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Casita, Signature Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 85 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed

Casita, Room, 1 King Bed, Canal View, Beachside

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • 43 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Private Pool, Canal View (Bambu)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 172 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Coral)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 139 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed (Tortuga)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 198 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed (Camaleon)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 205 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 7
  • 1 King Bed

Casita, Room, 2 Queen Beds, Canal View, Beachside

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • 47 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Beach Area Casita, Suite, 1 King Bed with Sofa bed, Canal View

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 103 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Fairmont, Room, 1 King Bed, Non Smoking, Resort View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • 41 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

8.0 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Casita, Signature Suite, Multiple Beds, Non Smoking, Canal View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 47 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Beachfront Casita, 2 Queen Beds, Private Stairway to Beach, Butler Service

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Casita, Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, Connecting Rooms (Garden)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Family Room, Connecting Rooms (Lagoon)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the area

Map
Ctra Federal Cancun - Playa Del Carmen, K, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 12 min drive - 9.9 km
  • Xplor Theme Park - 22 min drive - 17.3 km
  • Maroma Beach - 22 min drive - 11.6 km
  • Xcaret Eco Theme Park - 25 min drive - 19.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 35 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.7 miles/22 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪Restaurante Hacienda - ‬9 min drive
  • Hix Bar & Lobby Lounge
  • ‪Bufet Amarillo - ‬9 min drive
  • ‪La Copa - ‬8 min drive
  • ‪Las Brisas Restaurant & Lounge Bar - ‬4 min drive

About this property

Fairmont Mayakoba

At Fairmont Mayakoba , you can spend time at the beach enjoying free cabanas, beach umbrellas and yoga, plus you'll only be steps from El Camaleón Mayakoba Golf Course. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. La Cantina, one of 8 restaurants, offers a beachfront location, and serves lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a golf course and a free kid's club. Fellow travellers say great things about the helpful staff.

All-inclusive

All-inclusive room rates at Fairmont Mayakoba are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included
Room service during certain hours (limited menu)

At a glance

DONE

Hotel size

    • 401 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, up to 11 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • 8 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Childcare in room (surcharge)
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys
  • Beach toys
  • Pool toys
  • Art supplies
  • Children's books
  • Changing table
  • Bed rails

What to do

  • On the beach
  • Free beach shuttle
  • Tennis lessons
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Racquetball/squash
  • Archery
  • Ecotours
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Sailing
  • Snorkelling
  • Surfing/body boarding
  • Windsurfing
  • Golfing nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (40000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free beach shuttle
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Piano
  • 24-hour fitness centre
  • Golf course on-site
  • Golf driving range on-site
  • 5 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 102
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 25
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle

Room amenities

Be entertained

  • 65-inch LED TV
  • Premium satellite channels
  • Streaming services
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

La Cantina – This beachfront theme restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Tauro Steakhouse – This steakhouse only serves dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
La Laguna – This poolside theme restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Ki Beach Bar & Korean BBQ – Overlooking the ocean, this theme restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Hix Bar & Lobby Lounge – Overlooking the garden, this sushi bar specialises in sushi and serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fee & policy details

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 38.00 per person, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach access
    • Beach loungers
    • Beach towels
    • Concierge service
    • Fitness/yoga classes
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Pool access
    • Sporting facilities or equipment

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 48 to 53 per person
  • Airport shuttle service is offered for an extra charge of USD 299 per vehicle (return. Maximum occupancy 7)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 55.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a smoke detector, a security system and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.
Property Registration Number 008-007-006586/2025

Also known as

Fairmont Mayakoba Hotel Playa del Carmen
Fairmont Mayakoba Hotel
Fairmont Mayakoba Playa del Carmen
Fairmont Mayakoba
Playa Del Carmen Fairmont
Fairmont Playa Del Carmen
Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Fairmont Hotel Playa Del Carmen
Fairmont Mayakoba Resort Playa del Carmen
Fairmont Mayakoba l Carmen
Fairmont Mayakoba
Fairmont Mayakoba Hotel
Fairmont Mayakoba Playa del Carmen
Fairmont Mayakoba Hotel Playa del Carmen

Frequently asked questions

Does Fairmont Mayakoba offer free cancellation for a full refund?

Yes, Fairmont Mayakoba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Fairmont Mayakoba ?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Fairmont Mayakoba ?

Yes, dogs are welcome, with a maximum weight of 11 kg per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Fairmont Mayakoba ?

Yes, there's free self and valet parking. Electric car charging is available.

Is an airport shuttle service offered by Fairmont Mayakoba ?

Yes, an airport shuttle is available. The charge is USD 299 per vehicle return.

What are the check-in and check-out times at Fairmont Mayakoba ?

Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Fairmont Mayakoba ?

No, this hotel doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.

What is there to do at Fairmont Mayakoba and nearby?

Have fun with on-site activities such as kayaking, sailing and windsurfing, and practise your swing at the golf course. Additional recreation on-site includes fitness classes, ecotours and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Fairmont Mayakoba also has 3 bars, a water slide and a 24-hour fitness centre, as well as a sauna, a picnic area and a garden.

Are there restaurants at or near Fairmont Mayakoba ?

Yes, there are 8 on-site restaurants, featuring al fresco dining, Mexican cuisine and garden views.

Does Fairmont Mayakoba have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does Fairmont Mayakoba have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Fairmont Mayakoba like?

Fairmont Mayakoba is located a short 2-minute walk from El Camaleón Mayakoba Golf Course.

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Fairmont Mayakoba Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Food
Beach
Room
Restaurant
Drinks
Family friendly
Amenities
Spa
Building

What guests liked

  • The beach was consistently described as beautiful, clean, and well-maintained with plenty of shade and loungers available. (22 reviews)
  • The property features multiple pools, including an adult pool and a family pool, offering a great spot for relaxation and fun. (11 reviews)
  • The gym was clean and well-equipped with Peloton bikes. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent
Kimberly mercedes, 2-night trip

10/10 Exceptional

Pretty good overall!
PABLO J, 3-night trip

10/10 Exceptional

Great Hotel!
Ignacio Jose, 3-night trip

10/10 Exceptional

Great property and fantastic staff. Very relaxing vacation, can't wait to go back
Wen Hsi, 7-night trip

10/10 Exceptional

This is our second time and it did not disappoint. The food is fresh, incredible and very healthy. The staff is wonderful and the property is well maintained.
Ryan, 4-night trip

10/10 Exceptional

Family friendly, great food & service, amazing amenities, lots of privacy and NOT crowded. Overall best resort my family and I have stayed at.
Rocio, 4-night trip

10/10 Exceptional

Amazing tropical paradise
Ryan, 6-night trip

10/10 Exceptional

Very beautiful resort. Staff is super helpful.
Verra, 4-night trip

10/10 Exceptional

Beautiful property and excellent service.
Erin, 3-night trip

10/10 Exceptional

Paradise
Marie-Cecile, 9-night trip

10/10 Exceptional

Great experience and customer service! Can’t wait to come back!

10/10 Exceptional

Love the service and the staff.
Edward, 4-night trip

10/10 Exceptional

We had a wonderful experience at the Fairmont Mayakoba!! Five stars all around. Highly recommend!!
Vasiliki, 4-night trip

10/10 Exceptional

Beautiful property. So many pools. Big and small. Huge beach! Lots of chairs. Service was the best I’ve ever experienced and I have travelled a lot. The property is recently renovated and extremely well maintained. Very clean. The food in all the restaurants was amazing. This was one of the best experiences I’ve had!
wara, 6-night trip

10/10 Exceptional

Great golf course, hotel next to the beach, friendly staff. June and July are sargassum season so prices were better. Great hotel overall.
Rodrigo, 4-night trip

10/10 Exceptional

Beautiful property and amazing staff. From the moment you walk into the lobby you’re greeted with smiles, a delish drink and ambience like no other. I would like to thank Erick who works as a waiter at the beach for his attention to every detail. We are already planning our next trip back
Alba I, 3-night trip

10/10 Exceptional

The property was beautiful, the rooms were attractive, clean and comfortable. The deck was roomy and private with a lush jungle view and the relaxing sounds of wildlife
Sydney Marie, 5-night trip

8/10 Very good

The property and hotel was amazing. The food options where ok. The food was not up to par with the hotel . There where tasteless. And not a lot of options on the menus.
Javier, 6-night trip

10/10 Exceptional

Absolutely meticulously kept property.
Frank, 7-night trip

10/10 Exceptional

Was an amazing experience!
Thomas Xavier De, 5-night trip

10/10 Exceptional

We had an amazing time with my family of four. The area is stunning with many things to do. It was definitely the most luxurious trip we’ve taken altogether and so worth it. I will never forget this vacation and hope to be back.
Melissa, 6-night trip

10/10 Exceptional

A wonderful family friendly resort with the 5 star atmosphere!
Emmanuel, 4-night trip

10/10 Exceptional

Excellent property for a wonderful stay. Clean, well maintained, safe, beautiful… a must see in the Mayan riviera
Bruno, 3-night trip

10/10 Exceptional

Great
Maria, 5-night trip

10/10 Exceptional

The Fairmont Mayakoba will not disappoint you. One of the most beautiful places to visit in all of Mexico. Outstanding service, amazing food, beautiful beaches and pools.. it truly is a tropical paradise. This is our 4th time here and I’m already trying to figure out when I can come back!
Kristin, 6-night trip