Too inconvenient. Inconvenient place, inconvienient service. We lived here for 2nights, Since our reservations were separated, they asked us to change the room at 12pm on the second day and the housekeeper can help us to put our luggage to the new room. Although it took us too much inconvienence, on the second day 12pm nobody came to my room to helped us. So I don't want to back to this Ritz Carlton hotel again. Awful experience.
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 27 日
David
David (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 21 日
Becky
Becky (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 17 日
Excellent 5 Star Resort
A wonderful 5 star resort with excellent restaurants. The rooms, as you’d expect, are comfortable and a good size. The staff are excellent and so friendly & helpful.
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 17 日
Morten
Morten (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 12 日
真實旅客
7 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 10 日
Zoja Grethe
Zoja Grethe (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 7 日
Richard
Richard (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 1 日
Anna
Anna (7 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 28 日
Hasim
Hasim (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 28 日
Nice hotel - but Club Lounge a little overpriced
Very nice hotel. Good quality. Good service - but, not as great service as in other Ritz-Carlton hotels. Club lounge/Retreat area not really worth it. The pool and the breakfast is great. But, coctail hour is only one coctail pr day (only one type) and not food with it. Basic selection of drinks during the day. Lunch hour some food - but not very good quality. Cake time only cakes, not of any particular quality. I have had much better offerings at other RC-hotels. But the breakfast and breakfast area was really super! Rooms are nice and well maintained. A little hilly hotel area if you are not fit to walk.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 23 日
Johan
Johan (7 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 23 日
FinRes
FinRes (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 12 日
The space is beautiful and well taken care of, but I expected better service and better food in the generic areas (lobby bay, pool, room service). It was very difficult to get a waiter in these spaces and we had to ask for some things several times. Perhaps the hotel is understaffed as it’s not peak season.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 2 日
Roland
Roland (6 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 28 日
Jan
Jan (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 27 日
Juan Vicente
Juan Vicente (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 27 日
Immer wieder ein schöner Ort.
Immer wieder ein schöner Ort. Vielen Dank.
Frank
Frank (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 25 日
Mads
Mads (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 20 日
Saima
Saima (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 13 日
Beautiful surroundings, lovely big clean room very quite around hotel.
Swimmimg pools had nice sunbathing lounges around them.
terry
terry (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 12 日
Stephane Pierre
Stephane Pierre (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 2 日
The best hotel in Tenerife. Quality rooms,staff and excellent dining options. Non of the rif-raf seen at other resorts.