The staff was very visible and always checking on the welfare of the guests.
Celeste
Celeste (11 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 5 日
Unclean room, staff lacked customer service skills, lack of any attention to detail expected in a 5* hotel
Catherine
Catherine (9 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 5 日
Clio
Clio (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 26 日
Wonderful 30th wedding anniversary
The hotel was situated right at the beach and our room was on the ground floor with direct pool/ beach access. Room service was amazing , the breakfast buffet was great, the amenities like pool, spa, jacuzzi and gym were all great, very clean and staff friendly. I will come back again.
Josephine
Josephine (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 23 日
Beautiful, safe, private beach.
Sujai
Sujai (14 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 8 月 17 日
Best food ever!
Sandra
Sandra (4 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 7 月 26 日
Hotel stay
Newly renovated so nice rooms. Unfortunately the service was very bad and weird setup. Was not allowed to put drinks on my room and asked to go to reception to pay for my drinks. The bar staff were embarrassed about the whole situation and apologized (they were good). To top the bad experience i started getting calls to my room i had to settle my bill from earlier at lunch. I had not even checked in by then since i arrived by 5pm. This did not occur to them at first and it took some time and explanations. This was my second time visit this year and i must say i will not be heading back. The service is simply awful and among the worst i have encountered in Mauritius which i visit many times a year. Will choose another hotel next time.
Fredrik
Fredrik (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 18 日
When booking your room don’t book a room with just breakfast. We did & when we went to upgrade to half board we got no discount for already having breakfast included in our room.
Robert
Robert (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 15 日
.
Vinod
Vinod (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 8 日
.
Jürgen
Jürgen (8 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 21 日
Gary
Gary (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 13 日
From being welcomed at the hotel to the final check out the staff were so friendly and went that little bit extra to make sure our stay was an amazing one.
The choice of food and drinks were great and we were able to book the speciality restaurants with ease. Pools were great along with the choice of water sports that were included.
We would like to say a big thank you to Angele who did a great job in looking after us in the Nirvana part of the hotel and Sheila who kept our room spotlessly clean.
Also Klea who made sure we always had a drink in Latitude and Owen who worked at the bar there and also in Jade with his drink recommendations.
Bayo also made sure we had food and drinks around the main pool.
So a big thank you to these and all others that made our stay as special as it was.
Hoping to return in the future.