Does Airai Water Paradise Hotel & Spa offer free cancellation for a full refund?

Yes, Airai Water Paradise Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Airai Water Paradise Hotel & Spa?

Yes, there are 2 outdoor pools and a children's pool.

Is parking offered on site at Airai Water Paradise Hotel & Spa?

Yes, there's free self and extended parking.

Is airport shuttle service offered by Airai Water Paradise Hotel & Spa?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Airai Water Paradise Hotel & Spa?

You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Airai Water Paradise Hotel & Spa and nearby?

Have fun with onsite activities like volleyball and scuba diving. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Airai Water Paradise Hotel & Spa also has 2 outdoor pools and spa services, as well as a picnic area and a garden.

Are there restaurants at or near Airai Water Paradise Hotel & Spa?

Yes, Airai Restaurant offers alfresco dining and pool views.

Does Airai Water Paradise Hotel & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Airai Water Paradise Hotel & Spa like?

Airai Water Paradise Hotel & Spa is located on the waterfront. Popular attractions include WCTC Shopping Center, which is 7 minutes away by car.

Airai Water Paradise Hotel & Spa, Airai: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jul 8, 2025

Was there only a day coming from a liveaboard trip so did not have chance to explore the entire property but the experience with the staff was superb. Extremely friendly and helpful from before earl checkin where we could leave baggage to getting a car for us and checkout later that night and delivery to the airport. The property needs an overhaul but the room was very comfortable. There are multiple opportunities for water relaxation but the pools need to be maintained better. I would stay here again.

Michael, 1-night trip

10/10 Exceptional

Feb 2, 2025

Such a wonderful place to stay, it was perfect, extremely close to the airport. They did a Free pick up at airport at 1:45 AM, perfect place to relax and adjust to the 22 hour flight from Texas before I board the liveaboard

Norman, 1-night trip

10/10 Exceptional

May 27, 2024

Excellent facilities and great service from the staff.

Abdiel, 14-night trip

10/10 Exceptional

Jun 8, 2024

STAFF WAS VERY KIND AND WILLING TO WORK WITH THE LARGE GROUP THAT WE HAD STAYING THERE.

brian, 4-night trip

10/10 Exceptional

Mar 30, 2024

We had a very comfortable stay. All staff were very friendly and helpfull. If we ever come back to Palau we will choose this hotel again.

Harald, 11-night trip

10/10 Exceptional

Feb 8, 2023

Great swimming pools Convenient airport transfers. Good value for the price

John, 3-night trip

10/10 Exceptional

Mar 10, 2025

The best thing about this hotel was the staff! They were amazing! Very friendly and helpful, especially Gleerie! I felt very well taken care of staying here (I also extended my stay another night.) The hotel is very close to the airport which is why I wanted to stay here. It’s about 20 minutes from downtown Koror but they have a shuttle service or can call a taxi for you or they can help set you up with a rental car. They can also recommend tour companies. Breakfast is included and it’s pretty good. One morning they packed breakfast for me since I was leaving for a tour early in the morning. Had a great stay!

Sylvia, 2-night trip

10/10 Exceptional

Oct 5, 2024

Ideal for transit; staff very helpful and airport transfer very well done. Wake up call requested and received.

1-night trip

10/10 Exceptional

Aug 29, 2022

Fabulous owners! Very friendly!!

Linda, 1-night trip

8/10 Very good

Aug 28, 2023

The pools were amazing, the property was just a little tired.

Lisa, 1-night trip

10/10 Exceptional

Dec 30, 2023

Jaw-Droppingly Amazing

What an amazing place! Had great fun in the pools, but marvelled at the setting amongst the lush tropical vegetation. Extraordinary!

David, 1-night trip

8/10 Very good

Aug 25, 2023

Very cinvenient location, friendly staff. I did not like that they turned off the aircondition whenever we left the hotel for the day.

Zenda, 4-night trip

10/10 Exceptional

Dec 24, 2022

Amazing piece of Palau history and culture. GREAT staff. Huge, fun pools. So very quiet and impressive views. It was a " happy accident for me. I will return

George, 1-night trip

10/10 Exceptional

Nov 21, 2023

very kind

Goda, 5-night trip

4/10 Fair

Dec 31, 2022

Staff were nice. Free shuttle to town. The pool and water slide were empty and looked like they have not worked in years. The restaurant and bar were shut down

8/10 Very good

May 3, 2023

Thank you for your kind Service

Jeffrey, 1-night trip

8/10 Very good

Feb 7, 2024

Robin, 1-night trip

10/10 Exceptional

Oct 24, 2024

Although I had booked a room for one night, I couldn't stay there: a bad storm hit the island few days before we arrive and the generator broke down. Nonetheless, the driver was waiting for me at the airport and drove me to the hotel I was rebooked at. It was very good and no surprise with the price. Excellent customer service despite the situation they had to go through. Will definitely give it a try again.

Flore, 1-night trip

8/10 Very good

Aug 22, 2023

Was convenient place, in the middle of where I was doing most of my visit. I didn't like that they turned off the air condition whenver I would leave the hotel.

Zenda, 1-night trip

8/10 Very good

Jan 5, 2024

On our last day in Palau, after checking out of the hotel we had stayed at the night before, we checked into Airai Water Paradise Hotel & Spa, which had a free shuttle to the airport as our flight was late at night. The staff were very friendly and helpful, and the food at the restaurant was delicious. It was a better choice than staying around until late at night because it was less tiring and we made the right choice. I would like to stay here again when I have a similar schedule. Although the building is old, it has more value than that.

Junko, 1-night trip

6/10 Good

Mar 10, 2023

Adequate accommodation

Hotel is recovering from pandemic closure so it needs a lot of maintenance. The room was adequate for a brief stay prior to a 3am flight. Free shuttle service to airport and restaurants is a nice amenity. Water slide pool is closed and other pool looked sketchy. Staff were super nice and grateful for our patronage. Bed was comfortable, A/C worked though control is in a foreign language so it took awhile to figure out how to operate it.

Ellyn, 1-night trip

4/10 Fair

Jan 14, 2023

The property is in the middle of a remodel and it looked shabby. my ocean view was blocked by scaffolding and a man working outside my room. The restaurant was closed and I think we may have been the only guests there. The staff were absolutely fabulous but the facilities were in shambles

MARY, 1-night trip

10/10 Exceptional

Aug 24, 2022

The hotel staff was outstanding during my stay, and I highly recommend this hotel. In my case, I arrived during construction after a major storm. Rather than being inconvenienced by this, the hotel manager and team made every effort to help me with breakfast arrangements, diving arrangements, advance notice of repairs, and shuttle transport to and from town. I wasn’t considering another trip to Palau, but the quality hospitality here and their willingness to help has changed my mind. When traveling around the Pacific, some patience is useful as transport, infrastructure, and services are frequently less than ideal. It is a treat when none of this matters thanks to a good hospitality staff like the team at the Airai.

Demian, 4-night trip

8/10 Very good

Oct 9, 2023

A comfortable place before a flight

We stayed here after a diving liveaboard for a quick nap and shower before a 2am flight. The hotel is close to the airport and offers a free shuttle so that was nice. The rooms are average but clean and good enough for the few hours we needed it. There is no elevator in the hotel so you will have to carry your bags up the stairs. They offered free breakfast vouchers, although we were not able to take advantage of it. I'm not sure if the amenities were lacking or they were closed because it was a holiday in Palau but many services like the spa were not available. If you're staying in Koror, it's by the airport and not near the city center so something to consider. They do offer a free shuttle to town on set schedule though.

Stephanie, 1-night trip

8/10 Very good

Feb 12, 2023

Staff beyond amazing! Helpful, friendly & always smiling! This property is being renovated & the one complaint was that they had only a few cement lounge chairs to use by the pool near the water slides & only 2 covered areas for shade. Had to go & purchase an air mattress so we could hang out by the pool & sitting or laying on concrete was not comfortable. The water slides were great fun! Pool was lovely. Water in pools was nice & warm. Rooms were nice & although they were renovating there was not a lot of noise to disrupt you when you were out enjoying the outdoors. Once renovations are done the restaurant will be functional for all meals. During our stay you got to select from the breakfast menu in advance what you’d like to have. Normally they would have a buffet breakfast but since we were the only 2 there for most of our 9 days there after our dove live aboard they had a pre ordered breakfast. They offered a free once a day shuttle into Koror but note if you go beyond a certain distance they want to charge you. We paid $15 to get to & from the hotel to the restaurant the Drop Off which we felt was a bit unfair since they had burgers & pizza that they could get for lunch & suppers. 9 days of that limited menu was not going to work for us so we got them to take us in to Koror where we walked & had them pick us up at a specified restaurant at a specified time. After letting them know we were not happy about the charge they stopped charging us. A great place to relax

Nancy, 9-night trip

Airai Water Paradise Hotel & Spa

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