Good service and excellent location near Dubai Mall
YEH FU
YEH FU (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 10 月 1 日
Excellent hotel, I will come again next time.
Su Fen
Su Fen (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 24 日
The room even though was renovated there are no drawers to put clothes. Elevators were really bad as 2 under maintenance
Tariq
Tariq (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 3 日
Appartement qui a besoin d'une grosse rénovation, mobilier usé, salle de bain pas digne d'un 5 étoiles (à peine 2 étoiles).
Piscine ayant aussi besoin d'une rénovation. Les coussins des transats sont sales, voir très sales! Les serviettes sont tellement usées qu'on peut voir à travers.
Fabrice
Fabrice (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 27 日
gulhanim
gulhanim (11 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 15 日
gulhanim
gulhanim (15 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 29 日
Ney carter
Ney carter (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 21 日
Amazing location. Great value for money
It's my 4th stay in this hotel. The rooms are being renovated and improved from 1 stay to another.
This time, I also got upgraded with no extra charge for an amazing suit.
The only problems were that the water in the shower wasn't hot enough. Also, the water stream in the taps were very weak.
Other than that, the service, the air conditioner, the bed, the space, the cleaning and anything else was amazing.
Thanks for a great stay
Yosef
Yosef (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 6 日
Ney carter
Ney carter (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
As good as it gets
So I arrived early in the morning, way before the check-in time. I was early by at least 4-5 hours. My best bet was that the hotel administration would keep my luggage and that I would while away the time roaming around aimlessly in Dubai Mall. The fact that I hadn’t slept the entire night earlier owing to my flight schedule was also weighing on my mind. It is in this backdrop that I tentatively approached the lady at the reception. Her name was Sandra and I right at the outset told her that I know I’m early but I would just request you guys to entertain my luggage and get me a room at your earliest convenience. I was surprised when Sandara not only gave me a room straight away but she also upgraded it. There was another lady in the lobby who was incredibly cheerful and walked me to the elevators. My luggage was deliveries shortly thereafter. I have never been treated like a royalty at any hotel but the work ethic of these guys is just at another level. Highly recommend this hotel. Whenever I come to Dubai again, I’d stay at Swissôtel Al Murooj Dubai. They didn’t abandon me when I needed them. I’m now their loyal customer for life.