Le personnel est très enviable et les services sont au top. Confirme à la description.
Christophe
Christophe (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 20 日
Les piscine , les boissons all inclusive, l’extérieur, la chambre
Olivia
Olivia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 23 日
Parfait
Hôtel et prestation de qualité.
Merci aux personnelles pour leur gentillesse et bienveillance.
Benjamin
Benjamin (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 11 日
10/10
The room was always lovely and clean
The Royal Level food was amazing and always so much choice
The staff were always helpful and welcoming
chrissie
chrissie (4 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 2 日
Noisy
Huge complex about 30-50 minute walk into town. Room was clean, spacious and comfortable but there was a foul sewage type smell in bathroom.
Food was good and staff generally friendly. Noise from pool disco was intrusive. Reception staff were not interested. Said it's an active resort so all rooms are like that. Pity
Michael
Michael (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Claudia
Claudia (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 8 月 10 日
Good experience:
- The royal restaurant is generally better at food quality and you get bottled drinks
- The swimming pools are well maintained and feel clean
- The royal experience desk staff is super friendly and helpful
- Evening live music is good
- The beach is good to have as a marketing advantage, but it’s not maintained and practically abandoned
- Hotel car parking was never an issue
Bad experience:
- The hotel claims it’s not allowed to reserve sunbeds. If you’re 2 minutes late though (opens at 9:00), you’re not going to find anything available. The “racing” queue starts at around 8:30 and it’s just pathetic. Why does the hotel allow this behavior? See photos.
- Dead cockroaches inside and outside the restaurants (not very royal if you ask me)
- Very bad outside cleaning in general, stains and just dirty when it gets wet
- The bars are supposed to serve food/snacks until 17:30 and the drinks until 18:00. In reality, the food section guy leaves for the day around 17:00 and the cocktails stop at 17:20-17:30 (you can still get regular stuff like soda though) - based on the Goa bar experience
- The food choices are not very friendly if one doesn’t eat pork. There were days when 4 out of 5 options were pork. I understand it’s cheaper but some inclusiveness would be appreciated nonetheless
Conclusion: good hotel. A bit worn down. Could use some proper cleaning. I wouldn’t stay here more than once.
Thank you very much for the warm welcome and the stay!
Ruslan
Ruslan (8 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 11 日
Perfect holiday
Family trip, hotel offers many amenities, always something to do, great fitness center, olimpic pool. Yoga, cycling inside pool, water polo, all sorts. Animation team at night was amazing, guys really did keep kids entertained. The island also offers great touristy attractions to see..
Enri-K
Enri-K (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 5 日
Had a great time here. Staff were fab, Hannah and Eva in particular were lovely! Food was very good and tonnes of choice (we were all inclusive). Very nice and secluded beach nearby that takes a little bravery to swim but worth it. The royal level felt much more intimate and way less kids than the main facilities.
Madeleine
Madeleine (6 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Très bel hôtel accueil super et belle chambre
Très bel hôtel avec une belle chambre royal vue sur mer. Spacieuse.
Les repas étaient très biens de qualité. J’ai apprécié les espaces Royal.
Un seul point négatif : le bruit pendant la soirée et nuit
NANCY
NANCY (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 21 日
Joanna
Joanna (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 17 日
Séjour très agréable, animateur et animation au top malgré que nous sommes en pleines saisons, ça se voit qu'ils sont passionnées.
Nous recommandons a 100% cet hébergement et cet régions pour un couple de 25 ans
Julien
Julien (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 14 日
Super clean hotel room, generally nice staff, I booked a half board stay for 6 nights
Food is not bad - buffet style however I wish I had more chances to go out into town for local food!
This resort is farther away from Costa Teguise town centre but it's fit for purpose of my trip - to unwind and stay away from hustle and hustle. Other hotel guests are generally nice (without people who go crazy loud at night, etc.)
Good facilities, pools, gym, a full schedule of activities every single day.
Will stay here again next time I come to Lanzarote!
Ruby
Ruby (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 25 日
Perfecto
Maria fernanda Gallegos
Maria fernanda Gallegos (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 4 日
Alles wie beschrieben sehr schön, aus meiner Sicht sollten alle Pools beheizt werden, weil genügend grüne preiswerte Energie vorhanden sein sollte
真實旅客
8 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 4 日
We stayed at the Royal resort, which was quieter. The building is good and the rooms were spacious and comfortable. The food was plenty of variation and good quality. There were always enough sun lounges to sunbath by the pool. The staff were friendly, respectful and very helpful.
Fardous
Fardous (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 22 日
The Royal Level extras were outstanding. The food and service in the RL asana restaurant was 5 star. The RL pool was the only heated one, this was very necessary in the Lanzarote wind. Our room looked out to the power station and it was very very quiet which I appreciated.
Katherine
Katherine (8 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 20 日
Nice clean hotel, with a friendly and helpful staff,