Even though the staff was super friendly and tried to help, our stay could have been much better. The air conditioning wasn’t working on the first night, and we were told nothing could be done until the next day. We had to sleep with the window open, which was very uncomfortable. The next day, they gave us new rooms and free breakfast , but this came with the inconvenience of having to move all our things and they placed us on different floors, which wasn’t ideal as we were travelling together. It’s disappointing to have these kinds of issues, especially when you’re trying to relax on holiday. The staff were kind, but the experience overall was far from smooth.