Overall the service was really good. Staff was always very nice and accommodating.
Frances
Frances (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Kristen
Kristen (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月28日
Wrong booking or rip-off?
At check-in we were told that we were booked with a baby instead of a child (our 12 year old son) despite I had a reservation for 2 adults and 1 child from our agent (hotels.com / Expedia). That costed me another $330 for 5 days and the manager didn't help at all to clear thing up.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Lugar muy recomendable
El lugar, servicio y comida excelentes, creo que le dan prioridad al servir bebidas a los extranjeros en él área de alberca, pero el resto del personal muy amable, claro que lo recomiendo.
Nos tocaron unos vecinos muy ruidosos y el personal no dudó en pedir silencio ya entrada la noche, eso se agradece infinitamente después de un día divertido pero cansado.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Lynette
Lynette (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Murray
Murray (7 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月8日
There was a smell in the room that was overwhelming. The food was not prepared properly. I ordered lobster ravioli and smelled it before it got to the table and had to send it back. The liquor was cheap. Every member of the group came back with some type of stomach issue.
真實旅客
4 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Riu Palce is absolutely beautiful. Friendly staff and comfortable property. I would highly recommend. We have noticed in the times we have used Hotels.com at each property the room we are placed in is always next the the elevators and maid's closets/rooms. It is noisy, busy, and not very clean in the area just ouside the employees work area. Apparently the hotels.com rooms are not top quality or run of the house, but the less desirable rooms on the properties. it is most discouraging.
Maureen
Maureen (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Hollis
Hollis (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Anthony
Anthony (6 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月15日
Justin
Justin (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月14日
Enrique
Enrique (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月14日
This resort was very clean and the staff was very friendly and extremely accommodating to all of our needs!! The dining was exceptional, so many choices and such a great variety of food. The staff was very attentive to every need during our dining.
Anthony
Anthony (4 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月14日
Loved the property overall. The room needed a little maintenance, but nothing major that required it to be done while we were there. The only major inconvenience was the day when there was a water issue and the whole resort had no running water. We were hopeful for laundry facilities while there, but only a laundry service was offered.
Rebecca
Rebecca (8 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月14日
Paul
Paul (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月13日
We had an amazing experience at hotel Riu palace, cabo san lucas. All the staff were very friendly and attentive and do an amazing job taking care of the guests. The pool activities & games during the day kept the kids engaged and the dinner & entertainment options in the evening were great as well. Overall, we had an amazing time at this property.
Vinodh
Vinodh (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月13日
Sonny
Sonny (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月13日
Selam
Selam (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月13日
Loved every bit of our stay.
Jaspreet Singh
Jaspreet Singh (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月13日
Great placê to stay in Los Cabos. Beautiful resort , The best Restaurante is Japanese , Elisabeth the Manager was amazing! other favorite is Krystal. Great entertainment!
Pools and the Beach area also wonderful!!
Thankfull for all employees making this Resort an amazing place to visit .
Claudinei oliveira
Claudinei oliveira (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月13日
Staff were very helpful and polite, and thank you for the little birthday pastry!
Cristian
Cristian (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月12日
Mindy
Mindy (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月12日
All inclusive bars and dining options were very good. Bars closed too early.
Cheryl
Cheryl (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月12日
Would definitely return.......
William
William (13 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月11日
It may not be a high end luxury resort, but it is in good condition, the staff was very courteous, the food was much better than I expected, and a large drink selection. For value, this was a trip very hard to beat. First time at a RIU property, but will certainly consider for future travel.