We had a wonderful vacation with family and friends. The facility had many events for all ages: the Rui Party at the sister hotel - Santa Fe - for the younger more energetic people, fitness and sun games round the one pool or a quiet more relaxed atmosphere at the other, lots of food and drink choices. All the staff were friendly and the service was great. The hotel was bright and cheerful with lots of flowering plants and shade trees. I will go back to this resort.
Beatrice
Beatrice (10 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
As expected for a very busy resort. Bed was a little too hard but rather that than too soft.
The resort was fully booked but didn’t feel overwhelmed. I would come here again if I return to Cabo
Ian
Ian (10 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月23日
Corina
Corina (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月23日
Curtis
Curtis (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月23日
Fun
Enjoyed the hotel. Very clean and staff were great, very attentive. The shuttle service was confusing got sent around but regardless would definitely stay at this hotel again.
真實旅客
5 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月23日
Not happy with hotel
Room was dated needed a lot of work, bed was horrible it felt like we where sinking, also the pillows where to tuff and huge. Food was mediocre at best. We opted for all inclusive will not opt for this going forward not worth it.
Isabel
Isabel (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月17日
Katherine
Katherine (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月14日
Tammy
Tammy (7 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月14日
Beautiful hotel and room
We stayed in the room that had the ocean view with a hot tub and the room was so beautiful. The pictures on the site do not do it justice. It was a two level room with a full size closet, hot tub inside the room and on the balcony. The food was really good and we like that. The buffet stayed open until 11 PM. Lots of food options and the drinks were really good. We also like that we had access to the other hotels. 10 out of 10 recommend this hotel.
Shawna
Shawna (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月8日
Overall the service was really good. Staff was always very nice and accommodating.
Frances
Frances (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Kristen
Kristen (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月28日
Wrong booking or rip-off?
At check-in we were told that we were booked with a baby instead of a child (our 12 year old son) despite I had a reservation for 2 adults and 1 child from our agent (hotels.com / Expedia). That costed me another $330 for 5 days and the manager didn't help at all to clear thing up.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Lugar muy recomendable
El lugar, servicio y comida excelentes, creo que le dan prioridad al servir bebidas a los extranjeros en él área de alberca, pero el resto del personal muy amable, claro que lo recomiendo.
Nos tocaron unos vecinos muy ruidosos y el personal no dudó en pedir silencio ya entrada la noche, eso se agradece infinitamente después de un día divertido pero cansado.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Lynette
Lynette (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Murray
Murray (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Kathy
Kathy (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月19日
Always great food, great service, beautiful view!
Michael
Michael (7 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月18日
Glory
Glory (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月18日
Entertainment was a huge disappointment and the food quality wasn’t great !
Theresa
Theresa (7 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月18日
During our stay , the water shut off for about 5-6 hrs leaving the entire resort without running water for bathrooms , showers etc.. We also chose the suite with a jetted tub which turned out to be more of a dribble. The tub inside didn’t seem to warm up and the water slowly trickled out of the faucets/jets. The one outside got decently warm but again did not have enough pressure to use the jets.
The food wasn’t very good in most of the restaurants other than one of the buffets. Drinks were all water down and not very good . The entertainment was okay and did have a few events we enjoyed .
Unfortunate that this was our first experience in Cabo. Wouldn’t recommend coming here if you are looking for the luxurious resort experience . Didn’t ruin the trip but we won’t be coming back to this resort .