Hotel was in good condition and in great location. Next door construction meant our panoramic view room’s one window had to stay closed all the time. Adjoining door meant noise from next door bothered us all evening. The buffet food and staff was great. All the other restaurants were fully booked the moment we arrived. Got on waitlist at Chinese restaurant and the food was sub par. We had Korean ramen and pad Thai and they weren’t remotely close to what they should have tasted. Portions were also tiny. The restaurant was half empty and yet fully booked.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月19日
Si quieres una mala experiencia ven aqui
El personal es muy amable, pero la comida es pésima nos intoxicamos, los alimentos de los restaurant de reserva son lo peor. Deben despedir a los cocineros y chefs. No lo recomiendo en absoluto.
ANTONIO
ANTONIO (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Good stay .over all ok.
Facility and service were great. Breakfast and lunch buffets were good but the buffet dinners were not that great except Mexican diner buffet. It’s hard to make reservations for restaurants, as the app to does not function. I liked that you can visit other Solaris resorts in area and they shuttle you there. Note if you want premium food and drinks you must be a gold member .
Charlie
Charlie (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Great hotel.
Great hotel quiet nice pools and beach. Personnel very friendly and helpful.
Alfredo
Alfredo (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月26日
Tina
Tina (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Todo bien
Estuvo bastante bien el servicio, limpieza, alimentación
Arlen
Arlen (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Todo muy bien con excepción que las puertas corredizas del balcón permitieron el paso de la lluvia y el viento, haciendo demasiado ruido por el sellado ineficiente de las puertas. Hace falta renovar las puertas de vidrio del balcon o darle una solución permanente a la mala condición. Nos tocaron días de mucho viento y lluvia durante la estancia.
Respecto al servicio y actividades del hotel todo fue excelente.
BLANCA
BLANCA (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Great resort for all
We ended up moving to the GR Solaris for the final 3 days of our trip because our last resort was a disaster. It was the right decision. Night and day. The GR Solaris was lovely, well appointed and in great shape. Would highly recommend this resort to anyone.
Jonathan
Jonathan (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
GR Solaris
Great place to stay at a very low price.
Perfect place for budget friendly travel people. You get what you pay for. Food is definitely below average for Cancun and I stayed in Cancun over 20 times in the last 10 years
The beach as as good as other hotels
Make sure book beach front room only
Galeeb
Galeeb (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月11日
Shiva
Shiva (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月11日
Rafael
Rafael (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月11日
Faday
Faday (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月11日
Excellent place for vacation
Aleksandar
Aleksandar (5 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月11日
The room was to small and not to clean I really disappointed for the lobby check in the staff not friendly at all I ask to upgrad the room but his doesn't care no welcome drink they only care about their member everything have limit for the guess (food drink ),they need more improve for the food and drink and the staff .
thida
thida (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月11日
Very nice hotel for the money. I’ve stayed before and will be back again for sure. Workers are awesome.
Emil Lawrence
Emil Lawrence (5 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月10日
Unusable tub on a he balcony paid extra for nothing
Dallas
Dallas (7 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月10日
First and last time going here. It wasn’t the worst resort ever, but was very “meh”. The pools weren’t very big, the dining was super limited, the drinks were low quality, entertainment and music by the pool sucked. Housekeeping took an hour to bring anything to the room, and didn’t clean when we had the sign up asking for it. The kids area was useful, and the shows at nighttime were absolutely fantastic. 4/10 stars from us
Geena C
Geena C (4 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月9日
Probably AC was down took 2days to get a room change, the new room’s fridge didn’t work took another 2days to get it changed. I asked to speak to manager he seemed bothered not sorry at all. I mentioned I planned this trip for my birthday and put a note on my reservation my stay was supposed to come with a champagne bottle per stay. He said he didn’t know I have to contact Expedia. I did Not get not 1 bottle, this places customers service is trash! Not worth the money, wish I would have spend my birthday at another place. Never going back!