The card key system has failed for almost a week in this hotel. It included my stay for four days.
During this period of time, we have to have one of the hotel staffs to open the room for us (every time).
Unbelievable.
Linus
Linus (4 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2013 年 6 月 13 日
Right location hotel
非常合适的位置. very nice location.
服务态度好. nice service
房间状态适中. room status so so.
停车费较高 (45USD/晚+小费) parking cost ratively high (45USD/night+ tips)
Alfonso
Expedia 真實旅客評價
8/10 很好
2012 年 7 月 24 日
VERY CONVENIENT LOCATION
KEVIN
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 25 日
Excellent service by frontdesk…
Excellent location….
Chris
Chris (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 21 日
Like family
We were there to go to a game at Fenway and to see the many historical sights. The team at the Courtyard were amazing. Became like family. And took such good care of us. As someone with a handicap it was truly appreciated.
Barbara
Barbara (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 15 日
Loretta
Loretta (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 1 日
Will change your room type reservation!!
This hotel was good for what we needed it for. Upon check in was not told our reservation was switched from a king room that I booked to a double queen until we walked in the room to find that. Went back to the front desk and said the hotel was sold out and there was nothing they could do. Was informed that our room was changed without telling us because they give priority to their Marriott members. Was very unhappy about this. The room was ok. Bathroom was not very clean and there was hair all over the shower. Would probably stay somewhere else next time we go to Boston, but it was still an okay stay.
Cassidy
Cassidy (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 16 日
Bertrand
Bertrand (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 12 日
Great location to go and see many places in Boston.
Whitney
Whitney (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 25 日
Hidden Gem
The room and bathroom were pristine. It is a small, hidden gem that is in the heart of Back Bay / Copley Square.
Dan
Dan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Great location - Great accommodations
The room was well designed and comfortable, the staff helpful. Surprisingly quiet in the midst of the city. Beautiful historical building. Right in the heart of the Back Bay.
Victoria
Victoria (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 5 日
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 25 日
The hotel was ok. Staff very friendly and the room was good. However, the cleaning could be better. Nightstand has grime that was never wiped down. Majority of towels had either red/brown or yellow stains. They only clean every other day which is fine but only give you one bar of soap and only 2 coffees, so you have to ask for more. Homeless camp out at library next door but didn’t bother us. Gym is tiny.
christina
christina (4 晚浪漫旅程)
Orbitz 真實旅客評價
4/10 一般
2025 年 6 月 17 日
They don’t clean the room every day
Joseph
Joseph (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 11 日
Sarah
Sarah (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 15 日
Sungeun
Sungeun (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 11 日
Daniel
Daniel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 18 日
Great choice for families
Cannot recommend this hotel
Highly enough. Traveled with husband and 3 kids. There were two queen beds and a pull out in another section with its own door and tv. Quiet and comfortable. From the second we arrived, staff was friendly and helpful. Location cannot be beat. So much in walking distance. Right by newberry street. (Must eat brunch at landwer and friendly toast!)
Deborah
Deborah (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 17 日
I booked this hotel for a two night stay with my family of 5 for the pullout sleeper. Check in was pleasant. Upon arrival in our room, we noted how hot it was and quickly adjusted the temperature down from 73 degrees (it never actually changed temp). We noted the room was much smaller and darker than expected. We pulled out the "sofa bed" which was a twin size with a mattress that was essentially a thin blanket thickness over a metal rack. Our 13 year old definitely was too large to sleep on the pullout and even our 9 year old was uncomfortable. It was also noted that the headboard of the queen bed had a white substance smudged all over it. We called Expedia to see about cancellation as we had only been at the hotel less than a half hour and did not have a sleeping area for all of us. They reached out to the property and were told only the manager had the authority to authorize a refund and they were not in until 8am the next day. We checked out and into the nearby Westin. The next day we heard from Expedia that the property refused to offer even a partial refund even though we checked out after a half hour. I called the property and told them I would be stopping by to get my room key since I would be paying for the room and the women who answered hung up on me. I did not get the keys but did return to the property to physically ensure they had checked me out because the gentlemen did not the first time I turned my keys in. Please be careful booking this property- 950 wasted.