Everything at the babbling brook inn was amazing my only complaint is that the door that leads to the rooms was very hard to open. It was very hard to get the key in and out of the key hole.
Riley
Riley (4 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 29 日
Decent inn, but old and not quite as advertised
The property is nice enough, and walking distance to downtown Santa Cruz. The room did not match the pictures. The fireplace had been replaced with one of those space heaters that looks like a fireplace. And even though the website claims that they serve breakfast and have cookies and wine and cheese in the afternoon, none of those things is true. The lobby was closed. I tried calling several times before my stay only to go straight to voicemail and never hear back. The “check-in process was to grab a key off of pegboard” outside the main building. I don’t think there were any staff there other than the cleaning crew. The place is definitely showing its age. Carpets a little musty, floor is a little creaky. My room had an outdoor hot tub, so there’s that. But overall, had more of a motel feel than an inn feel. At least it was pretty quiet.
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 3 日
suzanne
suzanne (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 11 月 16 日
No employee at reception desk, had to call a phone number and was given a code to a key box with our room key in it. The room floor was tilted due to structual settling of the foundaton.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024 年 11 月 12 日
I won't be staying at Babbling Brook Inn ever again!
PRIYAL
PRIYAL (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 11 月 11 日
Alison
Alison (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 11 月 11 日
Unfortunately the stay was unexceptional. We had plumbing issues right away. The parking is very tight. Wouldn’t recommend having large vehicle for this place. The WiFi would not connect and the tv wouldn’t turn on. The rooms were ok for the most part but the bed was very hard. Wouldn’t stay there again.
Michael
Michael (1 晚浪漫旅程)
Travelocity 真實旅客評價
2/10 欠佳
2024 年 10 月 28 日
Worst place I have ever dealt with! Showed up only to be catfished by the images shown on the Expedia listing which looks nothing like the place we arrived to. It was run down, dirty looking and the room we reserved smelled musty/moldy. The person at the property apologized and mentioned they would cancel the reservation and refund our money as we did not stay there. Unfortunately they his person did not keep their word and denied the cancellation after we had left, not only that they never answered the phone as I and Expedia attempted many times to call. The voicemail is full which doesn’t allow you to leave any messages. It’s like the property manager knows what’s wrong and doesn’t want to deal with anyone but is Happy to take ones money! What a scam and bad experience, to top it off Expedia support has been useless in regards to assisting with this. Our only hope is the travel insurance claim we made so fingers crossed they are able to help. Please do yourself a favor and don’t make the mistake I did and read all reviews posted for this place and you’ll see what a scam it is.
Jorge
Jorge (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 28 日
This is a very serene place. We enjoyed our stay.
Aaron
Aaron (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 28 日
Aaron
Aaron (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 20 日
Ashlee
Ashlee (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 10 月 14 日
The house cleaning staff seem to be the only people who care about you and the facility.
The cleaning staff get 5 stars for their services
Thanks you Cleaning staff
Eric
Eric (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 5 日
it is house surrounded by many old big tress. room is spacious, not offering breakfast.
Kenny
Kenny (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 5 日
Gage
Gage (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 5 日
Pictures looked nothing like the pictures posted on line, the room was misrepresented.
Heather
Heather (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 4 日
Darin
Darin (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 10 月 3 日
There was no one there when we arrived. We retrieved our key from a lock box. Our room was clean, but run down. We were in the Renoir room off the main building and it was completely dark. The covered bridge area and surrounding patio was not lit up at all and it was pitch black. The WiFi didn't work and the phone in the room didn't work. I think we were the only guests there and it felt creepy. We had 2 nights booked and only stayed 1. When we went to turn in the key, there was a gentleman at the front desk. We expressed our concerns and told him that we would not be staying the second night. He said he understood and apologized for the condition of the place. He said he would issue us a refund and not charge us for the second night. We were thankful, but are still awaiting the refund. We stayed here 21 years ago and loved how cozy and quaint it was. We were very sad to see how rundown it is and how it's lost its charm. In addition, there was no food served as stated on the website. Hopefully it can be brought back to what it once was.
Nicole
Nicole (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 9 月 23 日
Phat
Phat (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 23 日
Quaint place with easy checkin
Mitchell
Mitchell (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 23 日
Stay one night at Sisley (RM 108)…I like the garden set-up and my in-room balcony to enjoy that garden.