Crown Promenade Melbourne

3.5 star property
Melbourne hotel with spa and casino, aimed at LGBTQ+ guests

Choose dates to view prices

Photo gallery for Crown Promenade Melbourne

In-room safe, WiFi, alarm clocks
Pool
Pool
Lobby
Exterior
At the Crown Promenade, relax by one of 25 indoor swimming pools or rejuvenate at the full-service spa. This stylish hotel in Southbank offers a restaurant, coffee shop/café, and bar/lounge as well as golfing on site and shopping on site. Guests have praised its convenient location near Melbourne Convention and Exhibition Centre.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Casino
  • Bar
  • Spa
  • Parking available
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Casino
  • Full-service spa
  • Fitness centre
  • Sauna
  • Hot tub
  • Bar/lounge
  • Room service
  • Business centre
  • Terrace
  • Front desk safe
  • Laundry service

Feel at home (6)

  • Living room
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Laundry service

Room options

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
Whiteman Street, 8, Melbourne, VIC, 3006

What's nearby

  • Crown Casino - 3 min walk - 0.3 km
  • Melbourne Convention and Exhibition Centre - 5 min walk - 0.5 km
  • Collins Street - 10 min walk - 0.9 km
  • Marvel Stadium - 17 min walk - 1.5 km
  • Melbourne Central - 19 min walk - 1.6 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 20 min drive
  • Melbourne Airport (MEL) - 24 min drive
  • Melbourne, VIC (AVV-Avalon) - 43 min drive
  • Flinders Street Station - 12 min walk
  • Spotswood Station - 12 min drive
  • Southern Cross Station - 16 min walk
  • Flagstaff Station - 19 min walk
  • Melbourne Central Station - 23 min walk
  • Parliament Station - 27 min walk

Restaurants

  • ‪Crown Entertainment Complex - ‬11 min walk
  • ‪KFC - ‬8 min walk
  • ‪Crown Atrium - ‬2 min walk
  • ‪Cafe Baci's - ‬5 min walk
  • ‪Velvet Bar - ‬4 min walk

About this property

Crown Promenade Melbourne

Crown Promenade Melbourne features a casino and puts you within a 10-minute walk of Crown Casino and SEA LIFE Melbourne. Guests can be pampered with spa services at the spa. Other highlights at this eco-friendly hotel include a bar/lounge, a fitness centre and a hot tub.

At a glance

DONE

Hotel size

    • 465 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Other information

    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Bar/lounge
  • Room service

What to do

  • Tennis
  • Golfing
  • Shopping

Working away

  • Business centre

Services

  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Casino
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Lift

Room amenities

Be entertained

  • Television

Home comfort

  • Coffee/tea maker

Sleep well

  • Alarm clock

What to enjoy

  • Separate living room

Stay connected

  • WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Policies

This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crown Promenade Hotel Southbank
Crown Promenade Hotel
Crown Promenade Southbank
Crown Promenade Melbourne
Crown Promenade
Crown Promenade Melbourne Hotel
Crown Promenade Melbourne Melbourne
Crown Promenade Melbourne Hotel Melbourne

Frequently asked questions

What are the check-in and check-out times at Crown Promenade Melbourne?

You can check in starting at 2 PM. Check-out time is 11 AM.

Is there an on-site casino at Crown Promenade Melbourne?

Yes, there's a casino.

What is there to do at Crown Promenade Melbourne and nearby?

Practise your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Crown Promenade Melbourne also has a casino and a sauna, as well as a fitness centre.

What's the area around Crown Promenade Melbourne like?

Crown Promenade Melbourne is a short 5-minute walk from Crown Casino and 6 minutes' walk from Melbourne Convention and Exhibition Centre.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Crown Promenade Melbourne Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Family winter vacation
marcus, 1-night trip

10/10 Excellent

Great place to stay.
Robert, 1-night trip

10/10 Excellent

Absolutely beautiful and special. Valet parking makes it easy.
Vivien, 1-night trip

8/10 Good

Great location
Hardik ashvin, 1-night trip

10/10 Excellent

A very enjoyable stay with friendly staff, clean spacious room and valet parking available which we used and it was so convenient
Judith, 1-night trip

8/10 Good

Midweek family getaway do the bad weather
marcus, 1-night trip

10/10 Excellent

Beautiful room & location
matt, 1-night trip

8/10 Good

The staff were super friendly and helpful.
TANYA, 1-night trip

10/10 Excellent

Fresh nice hotel and affordable
John, 4-night trip

8/10 Good

Thought parking was included when checked into hotel but had to pay $70 fee for parking, if you drive to the hotel NOT SURE WHERE YOU MEANT TO PARK YOUR CAR IF YOU DONT USE VALET PARKING. had to take out my own bags out of the car and to the room also when we checked out same again.
Jacqueline, 1-night trip

10/10 Excellent

Definitely recommend a stay here. Everything from the Staff to the facilities and the picturesque view Melbourne made me love and miss my home town.
Marama, 1-night trip

10/10 Excellent

Great location
Lorin, 1-night trip

8/10 Good

Easy walking distance to the cinema and restaurants
Sue, 1-night trip

10/10 Excellent

Easy check in
Adam, 1-night trip

10/10 Excellent

For a Friday night stay at this time of the year and breakfast included, the prize on Expedia was AMAZING
Sean, 1-night trip

10/10 Excellent

Great location
john, 1-night trip

2/10 Terrible

I was refused by management to stay at the facility as i did not have my drivers license or passport. i did however have my APEC card with phot ID which is issued by Department of Immigration and is a valid form of Photo ID however the manager said it was a fake ID and would not accept it. therefore i lost my non refundable two nights accommodation. Pathetic customer service by management of the hotel. i had shown them by booking confirmation but they did not give a hoot. i had heard from others they were turning people away as they had overbooked the hotel Negative 5 rating
Gary, 2-night trip

10/10 Excellent

Staff are awesome, we had a room upgrade and a complementary bottle of bubbles for my sisters birthday which we greatly appreciated. The only thing I’d like to me to mention is the vents in the steam room need a clean, otherwise it is definitely our favourite place to stay in the city 😊
Coralie, 1-night trip

8/10 Good

Great
Jenny, 1-night trip

8/10 Good

all good
simon, 2-night trip

8/10 Good

The only downside was the limited and not very interesting In-room dining menu. Very limited healthy dinner options.
Martin, 2-night trip

10/10 Excellent

Perfect location to walk most places, excellent service and rooms

10/10 Excellent

Very good
Michael, 1-night trip

6/10 Okay

Great location and staff. However the room was incredibly bland. And the shower needed the finesse of a safe robber to manage - 1mm either way in the hot tap was the difference between scolding hot enough to melt your skin off, or cold enough to be considered an ice bath.
Michael, 1-night trip

6/10 Okay

Check the mini bar items

Hotel kind of rundown due to age but still convenient in terms of location. Room service didn't do proper check on mini bar as some drinks were opened and put back. We would have to pay for it if we did not do a check. Unacceptable. Timothy Liew, Singapore.
3-night trip