At the Crown Promenade, relax by one of 25 indoor swimming pools or rejuvenate at the full-service spa. This stylish hotel in Southbank offers a restaurant, coffee shop/café, and bar/lounge as well as golfing on site and shopping on site. Guests have praised its convenient location near Melbourne Convention and Exhibition Centre.
Melbourne Convention and Exhibition Centre - 5 min walk - 0.5 km
Collins Street - 10 min walk - 0.9 km
Marvel Stadium - 17 min walk - 1.5 km
Melbourne Central - 19 min walk - 1.6 km
Getting around
Melbourne, VIC (MEB-Essendon) - 20 min drive
Melbourne Airport (MEL) - 24 min drive
Melbourne, VIC (AVV-Avalon) - 43 min drive
Flinders Street Station - 12 min walk
Spotswood Station - 12 min drive
Southern Cross Station - 16 min walk
Flagstaff Station - 19 min walk
Melbourne Central Station - 23 min walk
Parliament Station - 27 min walk
Restaurants
Crown Entertainment Complex - 11 min walk
KFC - 8 min walk
Crown Atrium - 2 min walk
Cafe Baci's - 5 min walk
Velvet Bar - 4 min walk
About this property
Crown Promenade Melbourne
Crown Promenade Melbourne features a casino and puts you within a 10-minute walk of Crown Casino and SEA LIFE Melbourne. Guests can be pampered with spa services at the spa. Other highlights at this eco-friendly hotel include a bar/lounge, a fitness centre and a hot tub.
At a glance
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Hotel size
465 rooms
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Arriving/Leaving
Check-in time starts at 2 PM
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
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Other information
Caters to LGBTQ guests
Property amenities
Food and drink
Bar/lounge
Room service
What to do
Tennis
Golfing
Shopping
Working away
Business centre
Services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Fitness centre
Casino
Full-service spa
Hot tub
Sauna
Accessibility
Lift
Room amenities
Be entertained
Television
Home comfort
Coffee/tea maker
Sleep well
Alarm clock
What to enjoy
Separate living room
Stay connected
WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Policies
This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crown Promenade Hotel Southbank
Crown Promenade Hotel
Crown Promenade Southbank
Crown Promenade Melbourne
Crown Promenade
Crown Promenade Melbourne Hotel
Crown Promenade Melbourne Melbourne
Crown Promenade Melbourne Hotel Melbourne
Frequently asked questions
What are the check-in and check-out times at Crown Promenade Melbourne?
You can check in starting at 2 PM. Check-out time is 11 AM.
Is there an on-site casino at Crown Promenade Melbourne?
Yes, there's a casino.
What is there to do at Crown Promenade Melbourne and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Crown Promenade Melbourne also has a casino and a sauna, as well as a fitness centre.
What's the area around Crown Promenade Melbourne like?
Crown Promenade Melbourne is a short 5-minute walk from Crown Casino and 6 minutes' walk from Melbourne Convention and Exhibition Centre.
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Crown Promenade Melbourne Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
14 Jul 2025
Family winter vacation
marcus
marcus, 1-night trip
10/10 Excellent
22 Apr 2025
Great place to stay.
Robert
Robert, 1-night trip
10/10 Excellent
26 Jul 2025
Absolutely beautiful and special. Valet parking makes it easy.
Vivien
Vivien, 1-night trip
8/10 Good
4 May 2025
Great location
Hardik ashvin
Hardik ashvin, 1-night trip
10/10 Excellent
5 May 2025
A very enjoyable stay with friendly staff, clean spacious room and valet parking available which we used and it was so convenient
Judith
Judith, 1-night trip
8/10 Good
2 Jun 2025
Midweek family getaway do the bad weather
marcus
marcus, 1-night trip
10/10 Excellent
31 Mar 2025
Beautiful room & location
matt
matt, 1-night trip
8/10 Good
20 Mar 2025
The staff were super friendly and helpful.
TANYA
TANYA, 1-night trip
10/10 Excellent
4 Feb 2025
Fresh nice hotel and affordable
John
John, 4-night trip
8/10 Good
3 Aug 2025
Thought parking was included when checked into hotel but had to pay $70 fee for parking, if you drive to the hotel NOT SURE WHERE YOU MEANT TO PARK YOUR CAR IF YOU DONT USE VALET PARKING.
had to take out my own bags out of the car and to the room also when we checked out same again.
Jacqueline
Jacqueline, 1-night trip
10/10 Excellent
25 Feb 2025
Definitely recommend a stay here. Everything from the Staff to the facilities and the picturesque view Melbourne made me love and miss my home town.
Marama
Marama, 1-night trip
10/10 Excellent
7 Dec 2024
Great location
Lorin
Lorin, 1-night trip
8/10 Good
22 Feb 2025
Easy walking distance to the cinema and restaurants
Sue
Sue, 1-night trip
10/10 Excellent
7 Mar 2025
Easy check in
Adam
Adam, 1-night trip
10/10 Excellent
14 Dec 2024
For a Friday night stay at this time of the year and breakfast included, the prize on Expedia was AMAZING
Sean
Sean, 1-night trip
10/10 Excellent
18 Sept 2024
Great location
john
john, 1-night trip
2/10 Terrible
6 Aug 2025
I was refused by management to stay at the facility as i did not have my drivers license or passport. i did however have my APEC card with phot ID which is issued by Department of Immigration and is a valid form of Photo ID however the manager said it was a fake ID and would not accept it. therefore i lost my non refundable two nights accommodation. Pathetic customer service by management of the hotel. i had shown them by booking confirmation but they did not give a hoot. i had heard from others they were turning people away as they had overbooked the hotel Negative 5 rating
Gary
Gary, 2-night trip
10/10 Excellent
22 Feb 2025
Staff are awesome, we had a room upgrade and a complementary bottle of bubbles for my sisters birthday which we greatly appreciated.
The only thing I’d like to me to mention is the vents in the steam room need a clean, otherwise it is definitely our favourite place to stay in the city 😊
Coralie
Coralie, 1-night trip
8/10 Good
9 Feb 2025
Great
Jenny
Jenny, 1-night trip
8/10 Good
1 May 2025
all good
simon
simon, 2-night trip
8/10 Good
25 Feb 2025
The only downside was the limited and not very interesting In-room dining menu. Very limited healthy dinner options.
Martin
Martin, 2-night trip
10/10 Excellent
14 Jan 2023
Perfect location to walk most places, excellent service and rooms
Angela
10/10 Excellent
14 Jan 2025
Very good
Michael
Michael, 1-night trip
6/10 Okay
20 Jan 2025
Great location and staff. However the room was incredibly bland. And the shower needed the finesse of a safe robber to manage - 1mm either way in the hot tap was the difference between scolding hot enough to melt your skin off, or cold enough to be considered an ice bath.
Michael
Michael, 1-night trip
6/10 Okay
23 Apr 2025
Check the mini bar items
Hotel kind of rundown due to age but still convenient in terms of location.
Room service didn't do proper check on mini bar as some drinks were opened and put back. We would have to pay for it if we did not do a check. Unacceptable.
Timothy Liew, Singapore.