Very loud with it being located close to the airport.
Eric
Eric (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 28 日
Edward
Edward (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 16 日
Emanuel at four points Louisville, Ky
Got double charged for 3 rooms. Front desk clerk Emanuel refused to refund the over charged amount. Asked to speak to a manager and he got very upset and call the police on us trying to get us kicked out of the hotel. The police officers saw where we were double charge but were not able to do anything being a civil suit. The police officers then told the front desk that we were not to be evicted from the property. He still continued to refuse to call a manager. The next morning on the day of check out, a manager was there and was extremely pleasant and helpful. Very apologetic and working to get the overcharges corrected. As far as Emanuel, absolute worst customer service I’ve ever received and we won’t be staying at anymore four points unless this employee is no longer employed with them. 1 or 2 other people behind us canceled there reservations while all of this was taking place.
Dustin
Dustin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 15 日
Joyce
Joyce (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 10 日
The stay was uncomfortable
RONALD
RONALD (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 30 日
Pool area took away the 5th star!
Our room was perfect and hotel location was ideal for the purpose of our stay.
I only wish the pool area was updated and hot tub was available.