They are very rude and mad all the time. They have no understanding of what customer service is, we stayed one night and left. I come to Sovata 3-5 times a year and they won’t be seeing us again. Crystal Hotel is the best.
Isaia
Isaia (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2022 年 8 月 22 日
Clean, efficient and friendly. The only issue it has 2 elevators for 6 floors or 7 floors. Tip: stay at 3rd floor so you can get good views AND walk up the steps as needed.
Pools might need some refreshing and maybe to be made bigger. Otherwise a good stay.