The pillows I dont think have ever been replaced, the bed was ok. The elevator sounds like it could use a service, bouncy and loud. The staff was friendly.
Desiree
Desiree (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 16 日
Hotel great hotels.com not so much
While the stay at the hotel was excellent and the staff was more than helpful and accomodating. The booking process was a mess and does not have the same expectations as the hotel through booking procedures. When I arrived at the hotel the reservation was cancel due to the card not going through when the website says there is no card until arrival. The manager also was able to get us into another room with the same beds for less than what it cost through the website.
timothy
timothy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 14 日
Jesus
Jesus (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 13 日
Good Hotel
Good quality hotel, what you would expect from a BW Plus
Darron
Darron (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 11 日
Bernie
Bernie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 1 日
Kerri
Kerri (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Alfred
Alfred (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 26 日
Think Twice before staying
The outdated under-the-window AC unit did not cool and the fan made a clanking sound. I got in late and the room was 85 degrees. The hotel told me to re-power the AC. Still no luck to opened the window but the noise from I-25 was unbearable. The office chair was also broken.
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 13 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 5 日
Martha
Martha (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 23 日
Needs work
Seeing as this was a best Western plus i hoped for better. It needs some work. First room every time i sat on the bed or moved on it sounded like a goose abd it was lumpy and so uncomfortable. Asked tobhave it fixed while we were out all day never happened. So late on the 2nd day had to oaxk up everything and move rooms. The bed Was a little more comfortable but same thing anytime i adjusted myself or moved it made noise like metal on metal. The shower was suoer touchy either to hot or cold and the tolit felt like you was on the floor. By the 2nd night though i felt like saying anything wouldn't have changed the stay so we out up with it
david
david (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 20 日
Oscar
Oscar (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 17 日
Oscar
Oscar (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 8 日
Person in room 101
The staff was very kind and helpful
Anderia
Anderia (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 5 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 3 日
Kristi
Kristi (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 2 日
Very comfortable and excellent service.
Enrique
Enrique (7 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 30 日
A/C wasn't working well
Amr
Amr (7 晚行程)
Orbitz 真實旅客評價
10/10 完美
2025 年 1 月 29 日
Anderia
Anderia (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 29 日
Thomas
Thomas (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 29 日
The breakfast was delicious and the rooms are big and clean
Ahmed
Ahmed (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 28 日
We stay here often because it is a great value and near to one of our Aurora offices. We have stayed in many hotels in the area and now stay in two and this one being one of them.