In the heart of Bordeaux City Centre, Best Western Grand Hotel Francais offers a charming retreat with dry cleaning services and a business center. Enjoy in-room WiFi, unwind at the snack bar or explore nearby Place de la Bourse and Rue Sainte-Catherine. Helpful staff have earned top marks from previous guests.
Grand Hotel Francais - ex. Best Western puts you within a 10-minute drive of Rue Sainte-Catherine and Cité du Vin. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Gambetta Tram Station is steps away and Grand Theatre Tram Station is 4 minutes.
At a glance
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Hotel size
35 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Babysitting
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Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking nearby (EUR 20 per day; discounts available)
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Bar/lounge
Room service (limited hours)
Traveling with children
Babysitting services
Working away
Business center
3 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Reception hall
Victorian architecture
Accessibility
Elevator
Elevator door width (inches): 90
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Office
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9 for children
Housekeeping is offered for an extra charge
Children & extra beds
Rollaway beds are available for EUR 50.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 12 per pet (may vary based on length of stay)
Parking
Parking is available nearby and costs EUR 20 per day (1148 ft away; open 24 hours)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux
Frequently asked questions
Are pets allowed at Grand Hotel Francais - ex. Best Western?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 12 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Grand Hotel Francais - ex. Best Western?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Grand Hotel Francais - ex. Best Western?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Grand Hotel Francais - ex. Best Western?
No, this hotel doesn't have a casino, but Barriere Casino Theatre (8-min drive) is nearby.
What's the area around Grand Hotel Francais - ex. Best Western like?
Grand Hotel Francais - ex. Best Western is in Bordeaux City Centre, a short 1-minute walk from Gambetta Tram Station and 4 minutes' walk from Rue Sainte-Catherine.
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Grand Hotel Francais - ex. Best Western Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Cities
Breakfast
Restaurant
Bar
Lobby
Store
Bathroom
What guests liked
Breakfast was consistently described as excellent, delicious, and outstanding by multiple guests. (21 reviews)
The property is conveniently located near plenty of restaurants, bars, and shops. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 21, 2025
Super beliggenhed, dejlig morgenmad og rigtig god service. Kan kun anbefale.
Arkitektfirma Plange
Arkitektfirma Plange, 3-night trip
10/10 Exceptional
Jul 18, 2025
Buen hotel, con excelente ubicación y el personal muy amable, el desayuno variado y de buena calidad
NANCY ALEJANDRA
NANCY ALEJANDRA, 1-night trip
10/10 Exceptional
Aug 26, 2025
Comfortable hotel with very helpful staff. A little bit tired but warm and friendly
Sheila
Sheila, 1-night trip
10/10 Exceptional
Jul 5, 2025
Wonder
Wonderful hotel in a
michelle
michelle, 4-night trip
10/10 Exceptional
Sep 18, 2025
Great choice!
The hotel was in a great location for all the key sights in Bordeaux. The rooms although typically European small looked like they had been refurbished yesterday . The staff could not have been more attentive. Would definitely return again!
gloria
gloria, 2-night trip
10/10 Exceptional
Jun 30, 2025
Nice clean centrally located and great bar on the property.
Robert
Robert, 3-night trip
8/10 Very good
Aug 5, 2025
Grand Hôtel Français - Tout à fait satisfaisant
Séjour de trois nuits dans cet hôtel très bien situé au coeur de Bordeaux.
Accueil parfait. Personnel très professionnel.
Verified traveler
3-night trip
10/10 Exceptional
Jul 26, 2025
A highly recommended Hotel
What a charming and elegant hotel. The staff were amazing and assisted with any needs such as taxi scheduling, proving iron board extra water, and overall very welcoming and beautiful personalities.
Lorraine
Lorraine, 3-night trip
10/10 Exceptional
Jul 20, 2025
Great location, great view, very comfortable. Staff was amazing and help find food for my sick fiancé in the middle of the night.
Brandon
Brandon, 1-night trip
10/10 Exceptional
Jun 23, 2025
Beautiful hotel at a great location. The staff was very friendly and helpful as well.
Jeffrey
Jeffrey, 3-night trip
6/10 Good
Jun 17, 2025
Staff was very nice and helpful, location proximity to sites was stellar
IVETTE
IVETTE, 2-night trip
8/10 Very good
Jul 24, 2025
Klassisk hotel i centrum
Central beliggenhed, men kun adgang til fods. Hyggeligt hotel og venlig staff
Thomas
Thomas, 1-night trip
10/10 Exceptional
May 23, 2025
The hotel is in a fantastic location, the staff were friendly, helpful with directions and the hotel bar was fantastic.
Paul
Paul, 1-night trip
8/10 Very good
Aug 1, 2025
Fint hotel
Fint
Jeanineke
Jeanineke, 4-night trip
10/10 Exceptional
Jul 22, 2025
Book your stay for Bordeaux here
This hotel is perfect for a stay in Bordeaux, all the staff were great, in particular the two barmen we met in the Bar Casa on site. The bar itself had excellent cocktails and a stunning interior. Location wise it’s super close to everything, including the tram stops and main shopping streets.
Lean
Lean, 5-night trip
10/10 Exceptional
Aug 6, 2025
Hôtel très bien localisé en plein centre. Le service est excellent. Le personnel est à l’écoute. La surface de la chambre est un peu juste, le lit était de taille standard 140.
Corinne
Corinne, 2-night trip
10/10 Exceptional
Jun 1, 2025
Great location, friendly staff, smsll rooms but very confortable. Would recommend snd stay again.
Alejandro
Alejandro, 3-night trip
10/10 Exceptional
May 8, 2025
Lovely and helpful staff, great amenities, in a perfect walkable distance to all attractions
Reese
Reese, 1-night trip
10/10 Exceptional
May 6, 2025
The staff is very friendly and helpful and the hotel is in a great location for walking and sight seeing.
Daryl
Daryl, 1-night trip
10/10 Exceptional
May 27, 2025
Our stay at Grand Hotel Francais was fantastic. The staff was very friendly, the hotel was beautiful and the location was great. Will absolutely stay here again if we ever come back to Bordeaux.
Webster
Webster, 2-night trip
10/10 Exceptional
Jun 29, 2025
Friendly helpful staff
Denis
Denis, 2-night trip
8/10 Very good
Apr 29, 2025
Nice stay
Comfortable stay for a business trip, staff friendly and very help full.
Joe
Joe, 1-night trip
10/10 Exceptional
May 3, 2025
Beautiful hotel in classic old charming part of Bordeaux. Excellent staff and delicious breakfast!
Nancy
Nancy, 1-night trip
10/10 Exceptional
May 25, 2025
It was lovely hotel, very central and quiet. Staff and reception were very friendly and helpful. I would recommend this hotel.
Aisling
Aisling, 2-night trip
10/10 Exceptional
Jun 27, 2025
Very charming hotel with totally under rated bar, perfect for a night cap. There was an amazing rooftop bar 3 or 4 minutes down the street with the best view of Bordeaux. Finally, the staff were absolutely wonderful.