Hotels' staff are polite but gave the wrong instruction about using the facility of the hotel.
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2015 年 7 月 6 日
Wei-Bor
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 18 日
Charlotte Hald
Charlotte Hald (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 12 日
Klaus
Klaus (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
Charming hotel on the Rhein river. Very helpful and friendly staff. Nice rooms.
Josie
Josie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Great staff, great view...
The apartment suits in the secondary building offers a great view of the ferry terminal and river in front. We enjoyed the nice breakfast too. The staff was polite and friendly.
RUS
RUS (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 1 日
Jan
Jan (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
Anita
Anita (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 5 日
Perfect place to stay!
Nice hotel and beautiful location. We stayed in the separate building which seemed brand new and was great for our family. The only bummer was we had no WiFi so we had to go to the main hotel and sit in the lobby. They said they were trying to get it fixed but we stayed two nights and never had WiFi. Other than that, we had delicious dinners both nights at their restaurant and loved the location to get on the river boat . We’d definitely stay again.
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Excelente
Vera Lucia Pedrosa
Vera Lucia Pedrosa (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 5 日
Annegret
Annegret (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 2 日
Good location and helpful staff
Robert
Robert (4 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 1 日
Such a lovely hotel with a yester-year vibe. Seems kinda stuck in the past a bit but has good bones, lovely outside terrace, friendly staff, clean, could witb a redesign in room & bath it could be more refined & generate a new generation of patrons. I liked the location very much and would recommend simply for that. Support this lovely establishment.
Sandra
Sandra (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 9 日
Hotel was well placed and very good views from the balcony rooms . Wifi was very poor cutting out all the time and not working at all on our last day .
Melissa
Melissa (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 3 日
Nazanin
Nazanin (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 8 日
Jan
Jan (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 4 日
Wolfgang
Wolfgang (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 3 日
Direkt am Rhein sehr ruhiger Ort etwas für Paare die gerne alleine sein wollen oder ältere Menschen ich finde das es für Kinder interessant ist. Falls Mann mehr Gepäck hat ist es etwas umständlich da die Hotel Garage ca 200m entfernt vom Hotel ist
Yusuf
Yusuf (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 19 日
Mario
Mario (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 13 日
Julian
Julian (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 28 日
Gerne wieder
Joachim
Joachim (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 2 日
Sven
Sven (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 9 日
Very nice property and staff at reception and housekeeping is very friendly. Staff provided a wheelchair (post surgery) and the property was easy enough to navigate. The only downside, I am sorry to say, is the breakfast. On a Saturday morning it was chaotic with everything from bread to cold cuts and plain cheeses being gone. You had to ask for coffee mugs. Got one. Had to ask for a second. Had to ask for coffee again. Had to ask for knives (which were not available anywhere). After 20 min bread and cold cuts were refilled - slowly and droves of people emptied everything right away. We skipped dinner in the restaurant after that experience. With limited mobility we went back for the Sunday breakfast. That was better but it was still difficult to get coffee and I could not get someone to bring more coffee later. I had the impression that the staff was overwhelmed and stressed. Perhaps staff shortages or a lot of new hires. With a Michelin restaurant on site I would have expected better breakfast management and staff training. I personally would not return but under different circumstances other guests may have an excellent experience.
Make sure to reserve a spot in the spacious hotel garage around the corner. Without that parking can be a challenge.