This is our second stay here, so we knew exactly what it was like, and wanted to come back. It is excellent for the pool with small kids (we have a 4 year old) and the beach area. Also, there is a pool with a bar which looks like a lot of fun, but we didn't use. The beach is gorgeous and very close--although it's a public beach with no lifeguard, so know that. The sand was delightful, and the water was so beautiful and warm! The rooms and common areas are simple and stylish and clean. There were renovations underway, but it didn't hamper our experience at all. The main pool area was our daughter's favorite, and she was able to use her floatie and just float around and play. Perfection! The only down side is that the hotel itself not that close to anything else, so there are limited dining options. However, the hotel's dining options are good, just limited and a bit pricey. There is a supermarket about a 20 minute walk away so we didn't have to eat out every single meal. The surrounding area is just okay. You need to get a car to go to some of the more fun parts of San Juan or Condado or the nearby areas. Staff was mixed--some very attentive, some aggressively attentive, some could seem like they care less. That's fine. But we had everything we needed taken care of. In general, it's a wonderful hotel with comfortable accommodations and beautiful, relaxing pool/beach area.