我可否免費取消西德尼詹姆斯山旅館的預訂，並獲發全額退款？

可以。西德尼詹姆斯山旅館在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

西德尼詹姆斯山旅館是否設有泳池？

是的，此住宿設有2 個室外泳池、室內泳池及兒童泳池。旅客由 09:00 至 23:00 可使用泳池。

西德尼詹姆斯山旅館是否允許寵物入住？

是的，狗隻可入住，總共只限 2 隻，每隻寵物的重量上限為 16 公斤。此住宿收取每隻寵物每晚 USD25的費用。輔助動物豁免收費。

西德尼詹姆斯山旅館是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。泊車位也許數量有限。

西德尼詹姆斯山旅館的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：00:00。退房時間為 11:00。住宿可提供零接觸退房服務。

西德尼詹姆斯山旅館店內與附近有什麼好玩？

於溫暖的月份，歡迎暢玩釣魚等活動。你可在熱水浴缸中舒心浸浴，又或在室內泳池中暢泳一番。西德尼詹姆斯山旅館亦備有2 個室外泳池、桑拿、蒸氣室及野餐區。

西德尼詹姆斯山旅館內或附近是否設有餐廳？

是的，店內設有餐廳，名為Poolside Cafe。

西德尼詹姆斯山旅館附近區域有何特色？

西德尼詹姆斯山旅館位於河畔，短短 18 分鐘步程可到雷普利大霧山水族館，19 分鐘步程即達大煙山國家公園。旅客都對此酒店的優越位置讚不絕口。

加特林堡西德尼詹姆斯山旅館優惠

10/10 完美

2025 年 8 月 25 日

Hotel was clean. The staff was so friendly. It's in a great location and within walking distance of main street in Gatlinburg.

2 晚行程

Hotels.com 真實旅客評價

10/10 完美

2024 年 10 月 28 日

Good

Yulian (1 晚行程)

Expedia 真實旅客評價

8/10 很好

2024 年 10 月 25 日

Worried about the bear.

BING (3 晚行程)

Expedia 真實旅客評價

4/10 一般

2025 年 10 月 17 日

The bed didn't not have a box spring just slats and then the mattress. The grab bar in the shower was broken off and the towel bar was only held by paint. The mirror above the bed was ready to fall down. We had breakfast at the cafe and it cost us 37 dollars for 1 piece of French toast and 2 sausage patties that were about the size of a quarter. When we checked out my husband let the young man at the desk know these problems and he could have cared less didn't even respond.

Roxanne (4 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 16 日

The staff were very helpful and friendly. The room was comfortable and clean. The only downside was the jacuzzi tub jets didn’t work and the jacuzzi was the main reason I got this room.

Karrie (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 13 日

Great Gatlinburg Getaway!

Love the location, pool, and hot tub! Great staff! Wonderful prices! Loved the balcony and creek view!

Sarah (3 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 10 月 12 日

Gummies in bed. Hairs in bed. Kids yelling and running around at night. Kids screaming at hot tub.

Richard (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 9 日

Great value for the location and amenities! Bathroom and vanity area dated but clean.

Pamela (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 6 日

wonderful time, pretty scenery, pet friendly, staff friendly,

ann (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 6 日

wonderful experience, per friendly, comfortable, clean friendly staff, so happy there, we extended our stay

ann (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 6 日

Friendly staff, pet friendly, clean, pool and hot tub

ann (2 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 5 日

Quarter sized bugs on the ceiling both nights, lobby smelt like pure weed each time i went in, wallpaper peeling more for bikers wanting a low stay

Austin (2 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 3 日

Great place to stay. Friendly staff and convenient location. In quieter part of Gatlinburg away from noise of Parkway, yet on trolley route. It is near city park and river for quiet walks. Great indoor pool. Only downside is lack of daily housekeeping to empty trash and replenish towels. Had to fetch own fresh towels from office.

Vickie (3 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 3 日

You get what you pay for

When I first checked in I was a bit shocked and wasn’t sure why it had such a high rating, but it grew on me as the days went by. The ladies that were at the front desk were very friendly at check in—I was more so shocked when I first entered the room. But overall, it is a great place for the price. It’s older and the rooms could use better renovations. It was fairly clean. The pools were very clean and well maintained. The hot tub was very hot and has a nice vibe with some LED lights around it. The walk into town isn’t too bad but it is nice to have the trolley pickup right up front. I paid the extra few dollars for a creekside room and don’t regret it a bit. Sitting by the creek was really enjoyable with the bonus of being able to people watch with the hotel across the creek. There is a black bear that comes around and we were lucky enough to see it 2 of the 4 days we were there. Overall I would stay here again. If you’re looking for a budget option that’s still close to downtown and has pools/a hot tub this really is the best option.

Chandler (3 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 29 日

It wasn’t that great. Run down old hotel with an extra resort fee of 80.00 dollars added to the stay. Our room showed a balcony with chairs it was a 1/2 a balcony with no chairs. People were smoking off there balconies so we could not enjoy the door open or the river. Also people smoking all over the building. This needs to change to a smoke free building. We had gnats constantly coming out of the sink drain and the shower drain would not drain properly. If you’re paying more than 50 bucks a night it’s not worth it. The workers were are really nice and helpfully. Just not impressed with this hotel.

Dana and David (5 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 28 日

Queit and relaxing

scott (3 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 26 日

Ask for room 510

If you want to feel 70'/80's nostalgia stay here in one of the King deluxe suites. Room 510 has two doors to the room. Separate living room from bathroom and bedroom. Jacuzzi tub. Another door opens right to the indoor pool. It was a nice surprise. My husband loved it.

Elizabeth (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 24 日

Kevin (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 23 日

Chris (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 23 日

Shannan (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 22 日

Shannan (6 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 21 日

Was good. Close the main Avenue

Rosa (2 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 21 日

Disappointed

Hot tub was busy with kids all three times we went down there. The jucuzzi tub in the room was not clean enough to use. We found the shower dirty on the base and the toilet was not clean. Air vent in bathroom needed cleaned. Room was good size. Furniture and carpet were dated and worn. I thought it was loud between noise outside and air condition unit cycling on and off loudly.

Jackie (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 21 日

JANET S (4 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 20 日

Bryson (3 晚行程)

Hotels.com 真實旅客評價

西德尼詹姆斯山旅館

Sidney James Mountain Lodge

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