All of the staff was wonderful throughout our stay, the property is absolutely gorgeous throughout with tons of plants and flowers all over the place, it definitely has that Mexican charm that it boasts in the name, it’s in a very good location only about 15 minutes from the airport so I wouldn’t recommend spending the $100 to add a shuttle to your package since an Uber is only about $8, the food was great and they had entertainment every other night, lots of restaurants nearby & the Malecón is only about 15 minutes away which I would highly recommend checking out, tons of cool restaurants/bars and shopping, the concierge was extremely helpful with booking excursions and gave us way better rates than anyone we talked to outside of the resort, we talked to so many couples throughout our stay that told us they’ve been coming here for years and I understand why. I’m sure we will be coming back, what a spectacular resort!